Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
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Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Feb 23, 2010

Be Your Own Dog

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are great to work with. You can find a lot of employees who have an amazing depth of knowledge about animals, and they're usually happy to share it with you. If you like to be around dogs, you'll find plenty of customers bringing in their four-legged friends.

Cons

Senior management exhibits the philosophy of managing by fear. The district managers are feared by general managers and the "associates." The district managers usher in an endless stream of counter-productive procedures on a daily basis, making general managers have to formally approve almost everything an associate does. And almost every procedure is given as an angry admonishment. It's like if an employee drops something and it breaks, the district manager will demand that the general manager formally approve anything an employee carries. And there is enormous pressure to cut hours, write-up employees for petty things. It is not an employee friendly work environment.

4.0
Feb 21, 2010
Recommend
CEO approval
Business Outlook

Pros

-Great Environment, all leashed pets welcome. -Great people! -Great discount 20% on 3rd Party Brands, 25% on Private Brands. -Great training. -Most competent staff of any pet store. -Extremely dedicated staff. -Promotions are from within and rather rapid. -Adoption first philosophy! -Paid breaks (1 Ten minute for every 3.5 hours you work)

Cons

-Lack of hours. -Lack of direction. -Lack of recognition. -Store layouts are a little odd. -Planograms are VERY hard to follow, especially if you are not dealing with an empty gondola.

3.0
Feb 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent pay and schedule, typical for a retail environment. Company cares about the animals they care in the stores more than they do anything else.

Cons

District managers rule by scare tactics but have no real ideas of their own to help or promote the business. Surveys are given the most importance, but many of the results are false. High scores are ignored and praise is given to the districts with the highest scores.

Viewing 6817 - 6819 of 6,865 Reviews

Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.