Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
avatar

Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Oct 15, 2009
Recommend
CEO approval
Business Outlook

Pros

A steady paycheck and plenty of time to goof off when no one is looking. The hours are good too. Benefits are average and generally if you work mornings, it's nice and quiet.

Cons

Assistants make approximately 30k less than general managers and if you get promoted they only give you a 6 or 7 % bump so you will never be on the same level as someone hired from the outside. Senior management has absolutely no clue what goes on in the stores. The kids that work here can make your life hell if they don't like you and want to. I've seen them get managers fired just by running to HR and telling some lies. Senior managers also change their mind on a whim , then expect the stores to redo prior directives with no payroll hours. Managers usually end up doing the grunt work because there are not enough payroll hours to have the kids do it. Animal always come first is an absolute lie! Managers scramble to make them look good when senior management is in town but the overall care is terrible. Mainly because there are not enough hours.

4.0
Oct 13, 2009
Recommend
CEO approval
Business Outlook

Pros

working with pets all day is a benefit. The pet owners are fun too. The salon manager is nice to me and teaches me all the time.

Cons

The hours are long and the general manager doesn't say much. If you are not careful you can get bit by a dog or cat

2.0
Sep 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Some great people there.... definitely not all, but you have people that genuinely care about animals.

Cons

Upper Management has no clue... continuously mistreating employees in some cases illegally. And cutting costs to try and keep up with PetSmart (who from the outside seems to be doing it right). If you work you will be given more and more until you can't do it all and then they will reprimand you. I was told by DM that I was the best worker in the store one day and the next screamed at in front of staff and customers for not finishing another team leads work.

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Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.