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      Petco

      Is this your company?

      Petco reviews

      3.0

      36% would recommend to a friend

      (6,865 total reviews)
      avatar

      Joel D. Anderson

      33% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      7K reviews
      4.0
      Sep 7, 2009

      Hard work is rewarded

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are opportunities for advancement within the company if you work hard and express interest in being promoted. Recently, live animal departments have undergone "right sizing," species that don't sell well at a specific store location have been removed out of x store's planogram. This was a long time coming, now animals are more managable and we can provide the best care that they need and deserve. Customer service and exceeding expeptations is a high priority of the company, BUT...

      Cons

      We need more hours!!! AND a more sophisticated, real-time inventory system. The most common complaints I hear from customers are, a) "You need more people to help customers" and b) "You never have what I need in stock."

      4.0
      Sep 3, 2009

      Good if you like animals and can tolerate customers.

      Cashier/sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've had many opportunities to learn new things (about animals and how to care for them). Some days, I've spent decent portions of my shift mainly playing with animals. With the exception of one or two people, everyone at my store cares a lot about the animals and does their best to properly care to them.

      Cons

      Non-managers are usually given very few hours, and (except around Christmas) there are very few people working at the same time. (Most often, there are only three people working a shift. It can get crazy when the store gets busy.) The pay is low, but that's to be expected in a retail job. When working as a cashier or on the floor, you have to stand for hours and hours on end, but that's also to be expected. Few, if any, chances for a bathroom break if you aren't working a long enough shift to get a meal break, especially as a cashier.

      4.0
      Aug 20, 2009

      PETCO...a Great Place to Work!

      Field support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I will be with the company for almost 10 years this winter. This company never stops trying to be the best it can be to continue ti try to be the leaders in this industry. I am proud to be involved with a company that cares so much about what the customer thinks, but also wants to put time into their associates, building the next generation of leaders in our company.

      Cons

      At times a lot on the plate for everyone, but that is what gets us where we need to go!

      Viewing 6829 - 6831 of 6,865 Reviews
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      Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.