Petco reviews

3.0

35% would recommend to a friend

(6,865 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Nov 18, 2021

Multitask job with low pay

Recommend
CEO approval
Business Outlook

Pros

- Consistently bi-weekly paycheck. - Cats for adoption are the only animal you don't have to clean.

Cons

- They expect you to clean the animals while answering phone calls, checking out customers, facing products, promoting new promotions, signing people up for customer's rewards..etc..etc basically expecting you to be a ninja with a low pay rate and god forbid if you meet any Karen customer that day. - Pressure to sell all types of promotions even how ridiculous they are, and those monthly subscriptions' benefits do not stay the same consistently, it will change every 1- 2 months or so. And you will have to stay on top of it or your job will be on the line. - Your schedule will be changing every week, they will choose your days off for you, expect to be closing tonight and opening tomorrow at least once a week, and also expect to be working 7-8 days straight even if you still have 2 days off a week. - And they just changed how their PTO work. They won't give you your full PTO at the start of every year anymore. You will have to work enough hours to earn those PTO. So, if you are the person who likes to plan ahead, F-u. - Don't apply for the job if you just love animals only. only apply if you are ready to smell and clean their poop, pee, vomit, corpses, habitat, change the water, do dishes every day. - The people are mostly very nice here, but nobody wants to be an angel when they are under pressure 24/7.

3.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

You can bring pets to work Fun mission and values Beautiful office building in San Diego Fun-spirited work culture

Cons

Chaotic leadership team Unclear goals Too many projects/requests with little work prioritization Constantly under resourced

1.0
Sep 16, 2020

Ethics out the window

Recommend
CEO approval
Business Outlook

Pros

Dogs, Dogs, and some really great regular guests

Cons

If you are ok with marking an employee absence as COVID related when it isn't then you will be fine here. I couldn't lie on a "form" stating that a broken down car was covid related. If you are fine with breaking your moral and ethical beliefs, good for you. If you are ok with a constant churn of DM's, 4 in 4 years, 4 VP's and a completely out of touch senior staff saying-I work for you- have fun.

Viewing 79 - 81 of 6,865 Reviews

Glassdoor has 7,245 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.