Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Mar 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Great grooming team and management (at my store at least), working with animals, flexible scheduling.

Cons

Poor(and decreasing) pay with increased workload, ridiculous expectations for productivity when policies (seemingly put in place to save the company money...) actively hurt productivity, no real support or communication with upper management.

3.0
Jan 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Get to work with animals. Great co workers.

Cons

Regular retail drawbacks are made worse by the new management. Awful hours (how are we to run a store on 14 hours a day?!), unrealistic goals, severe micromanagement from the top and a condescending attitude towards the store level drove me away. Too many projects paired with no hours have leaders months behind in duties.

3.0
Aug 5, 2016

CAL

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The good thing is the PTO , this is pretty decent. We have a nice crew, for the most of it. You always have a few strange and not so nice ppl work there. But for the most of the time we all get along. I work for Petco for more then 12 years.

Cons

In the last few years it is getting pretty stressfull working there. Petco upper management expect to run on almost NO payroll. Running the store with 3 ppl on truck day is no fun. There is more and more to do on so little time. I feel upper management feels slavery is back in style. Bring out the whip. They expect to sell dog training classes, EA sells at least 5 a week. Ask for donations. Also you should play stupid card games. Hey, there are no hours for that. We all should clone us over there. We wish we can give better customer service, but with no payroll and all that cleaning and other useless activities it os not always possible. Part time ppl get cut to the minimum. Full time ppl get cut too, but have to do the work for 3 ppl.

Viewing 166 - 168 of 6,870 Reviews

Glassdoor has 7,252 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.