Petco reviews

3.0

35% would recommend to a friend

(6,871 total reviews)
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Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good employee discount. (40% off store brand and partner brand, 20% off most other items) - Location dependent, you'll find some nice coworkers to trauma bond with

Cons

My store had a change in leadership after our (awesome) previous general manager found a better opportunity, and his replacement from Texas was simply put: awful. You can expect him to side with rude customers against you and hypocrisy like being written up for doing something that he does himself. He even blocked the internal transfer of an employee moving to another store. Also was denied a raise at $15 an hour when new hires were paid $16 to $17 an hour for the same position. To add, every position (at least once a week) is a glorified cashier position. Corporate doesn't provide enough scheduling hours to have a full store so the store will probably be understaffed despite having enough employees. (underscheduled?) For the cherry on top, at the peak of every hour you'll hear animal noises over the store speaker and after some of those it will say "At Petco, animals always come first." In practice, what comes first for them is driving numbers (sales, % of people you sign up for the rewards program, % of people you sign up for the app's perks, there are more and it's draining).

1.0
Jul 14, 2022

Nope

Recommend
CEO approval
Business Outlook

Pros

Great building, dog friendly, benefits are ok.

Cons

This is a good ol boy's club. Suck up to leadership and you will be ok with no accountability and problems. One of the masses and they will pay you nothing and expect 50-60 workweeks and no appreciation.

3.0
Nov 13, 2021

Used to be Fun!!

Recommend
CEO approval
Business Outlook

Pros

I get to make an impact in my partners lives (within my district) and they in turn make an impact in our guests and their let’s lives. Overall, it’s a fun environment if you can see past the bureaucracy and favoritism in the field.

Cons

Payroll is tight for my store teams. Having started my retail career in a store to then be promoted to the field I am very emphatic to the GM’s and their teams. Especially throughout COVID! Work-life is preached but it’s definitely a tongue in cheek statement considering all the focuses placed on the DGM’s. Almost impossible to enjoy a day off. Last but not least… • If you ever wanted to work for Best Buy here’s your chance! • Very Nepotistic Promotion & Hiring Process. • Diversity, Inclusion an Belonging Training can be offensive to some of your Hispanic Leaders.

Viewing 187 - 189 of 6,871 Reviews

Glassdoor has 7,253 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.