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      Petco

      Is this your company?

      Petco reviews

      3.0

      36% would recommend to a friend

      (6,865 total reviews)
      avatar

      Joel D. Anderson

      33% approve of CEO

      26% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.8

      Culture & values

      2.8

      Career opportunities

      2.7

      Work/Life balance

      2.4

      Senior management

      Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Jun 3, 2020

      Lack of strong leadership across the board.

      Corporate office employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can bring your pets to work.

      Cons

      Disorganized. No process rigor operationally anywhere for a company of this size. Senior leaders do not care to understand the details of what their under resourced teams need to perform adequately. Budgets are non-existent. Teams are set up for failure. Leadership is poor.

      1.0
      Sep 4, 2019

      Sweat Shop with Cut-Throat IT VPs

      Work in it
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job and the building is pleasant. However, keeping in mind that the building was constructed by the previous leadership, not the current. To be fair, there are a few IT VPs that are good and fair and respected: Severn, Mike, Brendten.

      Cons

      Zero loyalty in IT leadership. HR worried about the management's opinions and success, not the employees. IT No place for employee experiencing unfair treatment to go. HR even removed the feedback section that used to be available when acknowledging annual reviews. Benefits are terrible. They even have most of the employees fooled into thinking they are helping them by taking away sick days. In reality, they removed sick days so that they no longer have to track the liability on their books or pay out the unused sick days when employees leave the company. I would not work in the infrastructure area for all the money in the world. That is the most poorly lead area. I've watched many a good person intimidated until quitting or fired for not being a yes person.

      avatar
      Petco Response
      6y
      We appreciate your honesty and thank you for your candid review. We just wanted to let you know that we're listening, and we're all in this together! Please contact the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/ so we can get a better understanding and work towards resolving your concerns. Thank you!
      1.0
      May 19, 2019

      New Management and Worse than ever!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      dogs in the office, coffee shop on site, good parking, nice building

      Cons

      boys club culture, lack of process or structure within the organization, no role clarity, consultants making terrible managers, overworked, underpaid, political, lots of drama, lack of transparency from leadership, terrible medical insurance, lack of collaboration, and low morale.

      Viewing 25 - 27 of 6,865 Reviews
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      Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.