Does Petsense pay their employees well?

According to anonymously submitted Glassdoor reviews, Petsense employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Petsense. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Petsense?

35% of Petsense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petsense 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Petsense?

Store Manager (43) , Sales Associate (20) , Key Holder (16) , Dog Groomer (15) , Keyholder (15) , Sales Associate/Key Holder (11) , Groomer (9) , Team Lead (9) , Assistant Manager (8) , Manager (7) , Team Leader (6) , Retail Sales Associate (5) , Sales Associate/Cashier (5) , District Manager (3) , Pet Groomer (3)

What are the pros of working at Petsense according to real employee reviews?

"Coworkers were awesome." ((in 10 reviews)); "Great people to work with." ((in 10 reviews)); "Benefits are good and I enjoyed the work environment" ((in 9 reviews)); "Fun place to work with great products and great customers." ((in 6 reviews)); "Good work life balance." ((in 4 reviews))

What are the cons of working at Petsense according to real employee reviews?

"The store managers do the jobs of five people with the pay of one." ((in 21 reviews)); "The pay is low and the hours are not great." ((in 20 reviews)); "Upper management is cold and feels unreachable, not a lot of consideration for the employees in the company." ((in 13 reviews)); "Was always told "I am the Store Manager i don't technically have to help with shipments and other duties." ((in 5 reviews)); "Salary is considerably lower than comparable management positions" ((in 4 reviews))

What are the top reviewed Petsense locations?

Fort Oglethorpe , Scottsdale , Ponca City , Marshall , Chattanooga , Lenoir City , Thibodaux , Mount Dora , Goose Creek , Troy , Norton , Lebanon , Lawton , Claremore , Georgetown , Murray , Somerset , Roxboro , Mount Airy , Shallotte , Austin , Cleburne , Sulphur Springs , Corinth , Brandon , Athens , Brentwood , Franklin , Gallatin , Lebanon

Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

280 reviews

1.0

Mar 1, 2024

Don't recommend

Pet groomer

Recommend

CEO approval

Business Outlook

Pros

The dogs are the pros of the job.

Cons

Management, equipment, lack of ergonomics.

5.0

Dec 9, 2023

Nice place to work, company is in the past though

Team lead

Recommend

CEO approval

Business Outlook

Pros

The customers are lovely, I love helping people find what they need for their pets. Definitely where to work if you love animals but don’t want a hectic work environment

Cons

So. Much. Paperwork.something that could be online or automated has to have as many steps as possible. Company lacks realism and is stuck in an ideal vs what is actually happening in stores

3.0

Apr 24, 2023

Over worked

Store manager

Recommend

CEO approval

Business Outlook

Pros

Relationship with pet parents. If a store is properly staffed with over achievers the store manager job is moderately easy. Room for advancement of above mentioned over achievers as there is a lot of turn over and new store openings.

Cons

The pay. Its hard to find the over achievers at the pay rate Petsense has. There's very little payroll hours. They roll out major things like POG changes or whole store price changes, but they were all wrong so we have to redo them . These surveys they push, they are 10 years to late. Most don't care about the survey thing any more. But the T.E.A.M score is part of the managers bonus. I think the CEO is great (Hal Lawton is the CEO of TSC. The CEO listed as Greg Sandfort is incorrect) but trickling down from him is a hot mess.

Viewing 34 - 36 of 280 Reviews

Petsense

Petsense reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don't recommend

Nice place to work, company is in the past though

Over worked

Jobs at Petsense

Petsense reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Petsense reviews FAQs

Jobs at Petsense