Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

280 reviews
2.0
Mar 12, 2022

Thankfully I am out

Recommend
CEO approval
Business Outlook

Pros

Connection between coworkers and customers over love of animals.

Cons

CEO /Top tier management Pay not adequate for experience Tolerate of harressemet Benefits terrible can't afford medical care due to insane deductible

2.0
Dec 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay was good on both hourly and commission rate for a groomer. As a groomer, schedule was also somewhat flexible in my store which was good since I was also a student at the time. HR is excellent about getting in touch with too if there is a problem with co-workers being unprofessional as well

Cons

Overbooking was a constant at my store. They fill you up with as many appointments as they can every hour and fail to consider the size and temperament of the dog. They also push for you to groom dogs that you may not be comfortable grooming despite saying that you have the right to refuse service. when the season is slow, some groomers may have a full sheet of appointments while other may have none due to favoritism with managers and store drama. also your grooms are constantly interrupted by nails trims putting you behind.

4.0
Mar 8, 2019
Recommend
CEO approval
Business Outlook

Pros

good leadership, customer-focused, plenty of incentive programs

Cons

low payroll hours, too many tasks, trying to compete with big box stores, poor insurance plans

Viewing 43 - 45 of 280 Reviews

Glassdoor has 285 Petsense reviews submitted anonymously by Petsense employees. Read employee reviews and ratings on Glassdoor to decide if Petsense is right for you.