Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

280 reviews
5.0
Oct 24, 2014
Recommend
CEO approval
Business Outlook

Pros

We get to interact with Pet Parents of all species. With the pets best interests in mind, we can guide the Pet Parents to the best products and price range to benefit the babies.

Cons

Great environment for growth and advancement, for those with good work ethics. Our Mentors, and Senior Management always want each of us to succeed, and give us the opportunities to do just that. It's then up to us to grasp those opportunities.

5.0
Oct 24, 2014

Good place for hard workers

Recommend
CEO approval
Business Outlook

Pros

Very casual, fun store environment. People who shop for their pets are happy people. Flexible scheduling, good coworkers, relatable management.

Cons

Technology is a little dated and can be hard to use for people without at least average computer skills. Training and development for the "soft skills" is not really there. You will learn how to sell dog food, but probably won't get a ton of guidance on improving leadership skills.

1.0
Jan 17, 2014

Dead End

Recommend
CEO approval
Business Outlook

Pros

None. Perhaps if one can stay log enough this might change. Pay scale very low considering the physicality required. Management tries to "busy" herself with phone........

Cons

Too many to list. Lack of leadership by Cherish is foremost. Very disorganized. Store will open next week and its already a discombobulated mess.

avatar
Petsense Response
11y
Hey there, this is Josh from SST in Scottsdale. I see you posted this review 4 days before the store opened for business for the first time. While I appreciate your feedback, the store setup process is a very fast paced and physically strenuous process, and I fell that after working for Petsense for only 2 days, you may have had an incorrect opinion of how we operate on an ongoing basis. We are very proud of the Georgetown manager and are honored that she would choose to work for Petsense. If you still are working with us, and have any specific concerns I can help address on your behalf, please reach out to me, anonymously if you prefer, at josh.patterson@petsensellc.com.
Viewing 67 - 69 of 280 Reviews

Glassdoor has 285 Petsense reviews submitted anonymously by Petsense employees. Read employee reviews and ratings on Glassdoor to decide if Petsense is right for you.