Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

280 reviews
4.0
Mar 7, 2019

Good Place to Work

Recommend
CEO approval
Business Outlook

Pros

-Good work environment -Reasonable scheduling and hours -Benefits for fulltime employees including health insurance and 401k.

Cons

The health insurance offered looks cheaper than my private policy at a glance, but when you consider having higher deductibles, it wasn't worth me swapping my insurance. Ended up keeping my private which is $400 monthly but has very low deductibles and co-pays. Pay for groomers is nice but is highly variable depending on the speed you work. More dogs = more commissions obviously. Sometimes we get interrupted too much during the day with phone calls and people walking in with questions. This does slow us down a lot and causes us to book fewer appointments. Also, having paper records is slower. Implementing a computer system for the groomshop to organize customer info and book appointments would help.

1.0
Nov 25, 2018

...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All of the customers were friendly Cute pets! Wonderful employees 20% discount

Cons

Upper management Lack of training Constantly changing policies - not informing managers ahead of time Constantly changing store layouts Feels like corporate is against you!!

1.0
Apr 25, 2018

RUN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

20% discount Free shirts from vendors

Cons

Management Pay No Advancement No Life Outside of Work Poor Communication

Viewing 19 - 21 of 280 Reviews

Glassdoor has 285 Petsense reviews submitted anonymously by Petsense employees. Read employee reviews and ratings on Glassdoor to decide if Petsense is right for you.