Does Petsense pay their employees well?

According to anonymously submitted Glassdoor reviews, Petsense employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Petsense. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Petsense?

35% of Petsense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petsense 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Petsense?

Store Manager (43) , Sales Associate (20) , Key Holder (16) , Dog Groomer (15) , Keyholder (15) , Sales Associate/Key Holder (11) , Groomer (9) , Team Lead (9) , Assistant Manager (8) , Manager (7) , Team Leader (6) , Retail Sales Associate (5) , Sales Associate/Cashier (5) , District Manager (3) , Pet Groomer (3)

What are the pros of working at Petsense according to real employee reviews?

"Coworkers were awesome." ((in 10 reviews)); "Great people to work with." ((in 10 reviews)); "Benefits are good and I enjoyed the work environment" ((in 9 reviews)); "Fun place to work with great products and great customers." ((in 6 reviews)); "Good work life balance." ((in 4 reviews))

What are the cons of working at Petsense according to real employee reviews?

"The store managers do the jobs of five people with the pay of one." ((in 21 reviews)); "The pay is low and the hours are not great." ((in 20 reviews)); "Upper management is cold and feels unreachable, not a lot of consideration for the employees in the company." ((in 13 reviews)); "Was always told "I am the Store Manager i don't technically have to help with shipments and other duties." ((in 5 reviews)); "Salary is considerably lower than comparable management positions" ((in 4 reviews))

What are the top reviewed Petsense locations?

Fort Oglethorpe , Scottsdale , Ponca City , Marshall , Chattanooga , Lenoir City , Thibodaux , Mount Dora , Goose Creek , Troy , Norton , Lebanon , Lawton , Claremore , Georgetown , Murray , Somerset , Roxboro , Mount Airy , Shallotte , Austin , Cleburne , Sulphur Springs , Corinth , Brandon , Athens , Brentwood , Franklin , Gallatin , Lebanon

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Petsense

Part of Tractor Supply

Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Career opportunities

2.4

Senior management

2.4

Compensation and benefits

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

280 reviews

2.0

Oct 5, 2014

Petsense

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helping customers with their animals

Cons

Upper Management is not connected to stores

Petsense Response

11y

Hey there, this is Josh from SST in Scottsdale. I am disappointed to hear that you feel that upper management is disconnected from the stores. Do you have any specific concerns or comments that I can address? I would love to figure out where the disconnect is so it can be fixed. Please feel free to reach out to me, anonymously if your prefer, at josh.patterson@petsensellc.com.

4.0

Sep 16, 2014

Good Company, Connected W/ Employees.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great autonomy, work-life balance is good, and the environment is awesome. Growing company, with room for advancement from within.

Cons

Benefits are a little pricey, but good non the less. Need more locations in fringe-markets to make an impact needed to play with the big boys.

1.0

Jan 17, 2014

Dead End

Retail associate

Recommend

CEO approval

Business Outlook

Pros

None. Perhaps if one can stay log enough this might change. Pay scale very low considering the physicality required. Management tries to "busy" herself with phone........

Cons

Too many to list. Lack of leadership by Cherish is foremost. Very disorganized. Store will open next week and its already a discombobulated mess.

Petsense Response

11y

Hey there, this is Josh from SST in Scottsdale. I see you posted this review 4 days before the store opened for business for the first time. While I appreciate your feedback, the store setup process is a very fast paced and physically strenuous process, and I fell that after working for Petsense for only 2 days, you may have had an incorrect opinion of how we operate on an ongoing basis. We are very proud of the Georgetown manager and are honored that she would choose to work for Petsense. If you still are working with us, and have any specific concerns I can help address on your behalf, please reach out to me, anonymously if you prefer, at josh.patterson@petsensellc.com.

Viewing 274 - 276 of 280 Reviews