Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 7 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 12 reviews)); "Management is an absolute mess." ((in 5 reviews)); "Upper management is clueless" ((in 5 reviews))

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Phoenix Zoo

Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.5

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Veteran status

Reviews by job title

74 reviews

4.0

Feb 2, 2017

A fun place to work with great people.

Experience guide

Recommend

CEO approval

Business Outlook

Pros

Everyday is fun working at the zoo. The people are great and the animals are even better. It is one of the most enjoyable jobs I have ever had.

Cons

The vast majority of the jobs at the Phoenix Zoo are part time jobs. Also, since the zoo is a non-profit the pay isn't great. Full-time positions are hard to come by.

5.0

Jan 20, 2017

Fun relaxing place to work

Undergraduate researcher

Recommend

CEO approval

Business Outlook

Pros

I loved working here! Being around the animals everyday made me look forward to going to work. Plus the co-workers were always so nice and helpful.

Cons

Sometimes it smells but I guess thats what you get for working at a zoo. Also, during school field trips it gets kinda flustered.

1.0

Nov 17, 2016

Bad and Becoming Worse

Guest services

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling, free membership, discount on food, gift shop, and events.

Cons

Clique-ish coworkers who are extremely rude, management that act like tyrants and refuse change, even when it comes to safety and keeping their employees' morale high, disconnected lines of communication between management and individual workers, outdated equipment and no intent on management's end to replace them, poor working conditions, overworked and understaffed constantly.

Viewing 49 - 51 of 74 Reviews

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Jobs at Phoenix Zoo

Keeper I, II, Senior - Ectotherms

SENIOR HORTICULTURIST

Donor Relations Manager

BUSINESS SYSTEMS & REPORTING MANAGER