Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 7 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 12 reviews)); "Management is an absolute mess." ((in 5 reviews)); "Upper management is clueless" ((in 5 reviews))

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Phoenix Zoo

Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.5

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Veteran status

Reviews by job title

74 reviews

4.0

Jul 9, 2016

Guest Experiences Ambassador

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Low pressure, fun environment. Management is very reasonable and supportive. Lots of room for initiative.

Cons

Mostly outdoor and somewhat physically demanding

3.0

May 17, 2016

Guest Services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For the most part, they are flexible around college kid's schedules, there are good staff dynamics as everyone is about the same age, and overall it is a beautifully kept zoo. Be sure to take advantage of the early shifts and walk the empty zoo for the best sightings of often hard to see animals.

Cons

Upper management is a disaster. There are combatant and unpleasant personalities among those in charge. It seems as though there are no real requirements for being in management other than having years with the organization. Can't say there's a whole lot of real leading going on...more like haphazard "winging it."

4.0

Mar 9, 2016

Seasonal Part Time Employee Review

Guest service ambassador

Recommend

CEO approval

Business Outlook

Pros

good management, overall good coworkers, friendly coworkers, high energy, great as a part time gig for someone working full time elsewhere or as a student

Cons

high turn over rate, occasional angry guests, no potential for growth with employment, work can get repetitive at times

Viewing 61 - 63 of 74 Reviews

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Jobs at Phoenix Zoo

Keeper I, II, Senior - Ectotherms

SENIOR HORTICULTURIST

BUSINESS SYSTEMS & REPORTING MANAGER

Donor Relations Manager