Pitney Bowes reviews

3.5

56% would recommend to a friend

(2,827 total reviews)
avatar

Kurt Wolf

63% approve of CEO

47% positive business outlook

Pitney Bowes has an employee rating of 3.5 out of 5 stars, based on 2,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pitney Bowes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Feb 13, 2013

Iceberg ahead!!!

Recommend
CEO approval
Business Outlook

Pros

Most of the people who work at PB are genuinely nice and care about their jobs. There was minimal micro management.

Cons

This is a massively changing industry and PB do not seem equipped to cope with the changes in time and reacted by laying off half the company by all accounts just so upper management could get their bonuses. There is also to many tiers of management - about half should have gone before the sales people

3.0
Feb 9, 2013

Ups, downs, and a never ending reorganization

Recommend
CEO approval
Business Outlook

Pros

The people are dedicated to doing their best of whatever is asked of them. The technology used is near current and people are encouraged to speak up (mostly...). The work/life balance is stressed and the ability to telecommute is a bonus.

Cons

The company is currently in transition and is wandering aimlessly. There has been a near continuous reorganization for the last 3 years and it doesn't have signs of being complete anytime soon. Due to that the left hand doesn't seem to know what the right hand is doing and a lot of work/projects are repetitive. The offices outside of world headquarters seem to be run haphazardly with some at zero or less than zero morale due to local management.

2.0
Feb 9, 2013
Recommend
CEO approval
Business Outlook

Pros

A good potential for earning well above your basic salary and they have some really great people to work with. Some very good products and training.

Cons

During my 10+ years with the DMT department of this company they went from viewing their technical staff as an important part of their business to being a necessary evil. The benefits for an Engineer working for Pitney Bowes used to be above average but have been gradually eroded away over the years to the point where I wonder why anyone with any talent would want to stay working there. As I said in the pro's section, there is potential to earn good money at PB, the basic wages are below average but you are expected to work a lot of overtime and out-of-hours standby which can boost your income hugely. Unfortunately you don't have a lot of choice in the matter, long hours are expected and PB cares little for your health and work-life balance. Sure, you can go to management and HR with any issues regarding this if you want to go to the top of the list for the next round of redundancies. Very poor communication between departments makes even the most basic task a challenge within PB. HR, payroll and fleet are notoriously bad for this, Simple tasks such as and trying to reclaim expenses or making even basic enquiries are a nightmare. The company is going through a lot of restructuring at the moment, hopefully this will clear the way for some much needed modernisation. Pitney Bowes DMT have a very good product line but have all but ceased development now. The paper mail sector is slowly dying and worryingly PB don't seem to be trying to adapt or diversify away from it. If they do have a plan they certainly haven't communicated it to their staff, which makes for a very gloomy, demotivated workforce.

Viewing 2554 - 2556 of 2,827 Reviews

Glassdoor has 3,170 Pitney Bowes reviews submitted anonymously by Pitney Bowes employees. Read employee reviews and ratings on Glassdoor to decide if Pitney Bowes is right for you.