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Pittsburgh Pirates

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Pittsburgh Pirates reviews

3.9

79% would recommend to a friend

(95 total reviews)

Travis Williams

74% approve of CEO

65% positive business outlook

Pittsburgh Pirates has an employee rating of 3.9 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pittsburgh Pirates employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

95 reviews
2.0
Jun 25, 2019

Not a Dream Job

Recommend
CEO approval
Business Outlook

Pros

You're working in baseball. Getting to go to the park every day is a dream come true. There are some fun perks like going to games as often as you want and seeing the inner workings of how the team really operates.

Cons

If this job wasn't in baseball, it would be terrible. Leadership is complacent (or in some cases, completely non-existent), there is no ambition to achieve anything great. Goals and targets are often unrealistic and pulled out of thin air. Turnover is incredibly high because of few opportunities for advancement and terrible pay. If the team is doing well, everything's a lot of fun, but as soon as those attendance numbers start dropping you'd better believe they're going to start cutting "perks" left and right. If you're willing to do the same rote tasks every year in exchange for a bad salary and getting to see some baseball games, this job is definitely for you. They're not going to fire you for bad performance, so you can definitely skate by with a lazy attitude (although they my lay you off at random when they start running out of money, which I witnessed more than once). But if you have any real desire to do something impactful, seek employment elsewhere.

2.0
Sep 3, 2018

Undervalued employees

Recommend
CEO approval
Business Outlook

Pros

The staff at the Director and Manager levels in ticket sales were fantastic. My department worked as a team and I thoroughly enjoyed working with them. Flexibility with your schedule to accommodate game day shifts. There was opportunity for promotion and movement prior to the last couple of years. Commission and employee perks were good until 2016. Fun product to sell, great venue to work every day.

Cons

As a salesperson you have no ability to control the product on the field yet the team president doesn’t understand why sales are down and has unrealistic expectations. Hourly wage isn’t enough to live on. Goals are unachievable so you barely make commission. Sales staff that has been there for 20 years gets away with stealing sales from others and is never reprimanded so they continue to do it. HR advised us we could lose our jobs if we worked off the clock, but due to dwindling staff, we had more game day shifts to pick up and had to cut back our daytime hours so we wouldn’t go into overtime. It’s more difficult to hit your goals if you have to cut back hours at your desk during the day. Most people work in this industry because they love the grind and don’t want to be restricted with hours. Departments have no budget for outings or anything to show employee appreciation. We had an annual bowling outing that was discontinued.

2.0
Feb 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Good colleagues to work with, PNC Park is a great place. Get to talk sports all day, it’s your job to do so with fans.

Cons

There is no opportunity to control the product you sell and service. Customers are emotionally driven and your paycheck is decided as such. Hourly wage that is awful. You make all your money in commission, but there is a 6 month period where you don’t receive any at all. It’s difficult to budget when you don’t know what your goal is until after you sell it. Major issues. Have gone 10-12 months at times without direct leadership, seems as though no one wanted to address it.

Viewing 7 - 9 of 95 Reviews

Glassdoor has 121 Pittsburgh Pirates reviews submitted anonymously by Pittsburgh Pirates employees. Read employee reviews and ratings on Glassdoor to decide if Pittsburgh Pirates is right for you.