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PlanMember Financial

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PlanMember Financial reviews

3.1

50% would recommend to a friend

(69 total reviews)

Jon Ziehl

58% approve of CEO

55% positive business outlook

PlanMember Financial has an employee rating of 3.1 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PlanMember Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

69 reviews
2.0
May 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Licenses, good location, coworkers, experience.

Cons

Poor management. Understaffed/overworked. Dealing with annoyed clients/advisors all day. Marginal pay. Focus on blame instead of solutions.

avatar
PlanMember Financial Response
4y
Our Securities Industry Training program (SIT) provides 8 weeks of Industry and Company training to help prepare our employees for their call work. We have two full-time trainers and four call center managers to assist, support and teach the phone service representatives daily. We certainly acknowledge the challenges of customer service phone center work; it can be exhausting, especially calls with dissatisfied and/or obstinate callers. However, business learning is accelerated by learning to be proficient with these client calls and is essential in providing the skills and credentials for these employee’s future advancement within PlanMember, or elsewhere in the industry.
2.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Tons of knowledge and experience in a short time, good to get licenses fast. Really does teach you how the industry as a whole works.

Cons

Treat employees with a "if you don't like it, go somewhere else" mentality. Management makes even vital/senior employees feel expendable and unimportant. The pay is low for the industry and the area, you cannot have a short commute and make a wage that can afford a family.

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PlanMember Financial Response
4y
PlanMember greatly values the nearly 200 employees who assist us in providing service to hundreds of advisors and hundreds of thousands of clients across the nation. We are disappointed when any employee, former or current does not get that message from our Executive Management team and our departmental managers. While it is not our goal to have every employee agree with all of our business decisions, it is our goal to make every employee feel valued and important. We unfortunately may not always succeed in this effort, but it remains a tenant of the Firms “Partnership for Success”, making a positive difference in the lives of our Partners, Clients and Employees” Mission Statement. We will continue to strive to do better and meet expectations with our employees. PlanMember strives to provide fair and competitive compensation and benefit packages for our employees. To best estimate salaries and economic influences PlanMembers’ HR utilizes industry salary surveys for each job description annually. These job surveys examine compensable factors such as licenses/credentials, education, experience, skills, knowledge, independent judgement, and responsibility required by each job along with location of position. Salary surveys evaluate each job’s value or worth to the organization and in the marketplace, establishing pay ranges that maintain internal and external pay equity. We also work closely with the UCSB and Cal Poly placement offices to benchmark starting salaries for new graduates. PlanMember salaries fall in the mid- to upper range of the recently available surveys. This data is consistently reviewed, taking company budgets, talent acquisition environment and inflation (Cost-of-Living-Adjustment/COLA) into consideration. Finally, it is also important to remember that pay rates are only ONE factor in calculating our “Total Compensation” or “Total Rewards”, which includes all the extrinsic and intrinsic rewards we receive as a result of employment (health care, profit sharing, etc.).
3.0
Mar 7, 2021

Operations

Recommend
CEO approval
Business Outlook

Pros

Great place to start your career and gain your licenses.

Cons

Pay is below industry average and low for the Santa Barbara/Ventura area. Don't stay here too long as you'll run into frustrations with procedures. Get your licenses and experience and significantly get a pay raise elsewhere.

avatar
PlanMember Financial Response
4y
We strongly agree with the commenter that PlanMember is great place to start a career given the training provided to employees for a career in Financial Services, and in particular, Investments. We provide initial training, support for securities industry licenses and credentials and encourage work on industry committees and associations. This remains a competitive industry and the overall skills our employees gain at PlanMember are highly desirable, especially at firms that do not invest the time into training that PlanMember does. PlanMember strives to provide fair and competitive compensation and benefit packages for our employees. To best estimate salaries and economic influences PlanMember HR utilizes industry salary surveys for each job description annually. These job surveys examine compensable factors such as licenses/credentials, education, experience, skills, knowledge, independent judgement, and responsibility required by each job along with location of position. Salary surveys evaluate each job’s value or worth to the organization and in the marketplace, establishing pay ranges that maintain internal and external pay equity. We also work closely with the UCSB and Cal Poly placement offices to benchmark starting salaries for new graduates. PlanMember salaries fall in the mid- to upper range of the recently available surveys. This data is consistently reviewed, taking company budgets, talent acquisition environment and inflation (Cost-of-Living-Adjustment/COLA) into consideration. Finally, it is also important to remember that pay rates are only ONE factor in calculating our “Total Compensation” or “Total Rewards”, which includes all the extrinsic and intrinsic rewards we receive as a result of employment (health care, profit sharing, etc.).
Viewing 31 - 33 of 69 Reviews

Glassdoor has 73 PlanMember Financial reviews submitted anonymously by PlanMember Financial employees. Read employee reviews and ratings on Glassdoor to decide if PlanMember Financial is right for you.