PlanSource reviews

3.5

60% would recommend to a friend

(389 total reviews)
avatar

Mike Morini

56% approve of CEO

57% positive business outlook

PlanSource has an employee rating of 3.5 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PlanSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

389 reviews
4.0
Nov 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Great team environment Great management and team leads

Cons

Training is severely lacking and needs a reform of some sort

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PlanSource Response
5y
Thank you for taking the time to provide your honest feedback! We are so glad that you enjoyed the team environment as well as your management and team leads. Thank you for your feedback on training and that is absolutely an area we have been investing in. We have created additional trainings and we will continue to add boot camps and other resources for new employees. We appreciate your feedback! Liz Chavez Talent Acquisition Manager
4.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great supportive colleagues, growth potential, ability to adapt, sustains long term dedicated employees, great talent

Cons

A little rigid in old processes makes organizational changes more difficult during growth period

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PlanSource Response
5y
Thank you so much for sharing your feedback about PlanSource's culture! I am very pleased to hear that you are feeling the "family feel" culture that has been built by all of our amazing employees - yourself included! As we are in a period of rapid growth, we realize that change is not something that can happen overnight; moreover, as you've highlighted, this can sometimes create apprehension. PlanSource is currently initiating many changes in order to grow and scale as an organization and we are working to be more transparent along the way through monthly town hall meetings. Thank you again for taking the time to provide your feedback, we are glad you are on the team!
1.0
Oct 20, 2020

Downhill

Recommend
CEO approval
Business Outlook

Pros

Decent pay, good coworkers, and great coffee selection.

Cons

High stress, newer management is inexperienced and inadequate, and a severe reliance on statistics rather than client happiness or service.

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PlanSource Response
5y
Thank you for taking the time to write a review and provide feedback. I am glad to hear that you enjoyed your coworkers while you worked at PlanSource. As a company, we have been through significant change and growth over the last couple of years and that can be challenging. With that growth comes new team members, I believe our team is set up for success to take us to the next level. Yes, we are becoming a more metrics driven organization, without a doubt. While this can be a hard change to adapt to, it can also be a rewarding one, because metrics help us identify when we’re doing a great job and allow us to be recognized for our hard work in an objective manner. Our top priority is always to deliver the best service and technology to our customers. Thank you again for taking the time to write a review. Lisa Van Ever SVP, Professional Services
Viewing 280 - 282 of 389 Reviews

Glassdoor has 412 PlanSource reviews submitted anonymously by PlanSource employees. Read employee reviews and ratings on Glassdoor to decide if PlanSource is right for you.