Does Plus One, an Optum Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Plus One, an Optum Company employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Plus One, an Optum Company. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Plus One, an Optum Company?

58% of Plus One, an Optum Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Plus One, an Optum Company 3.9 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Plus One, an Optum Company?

Exercise Specialist (86) , General Manager (26) , Health Promotion Specialist (13) , Personal Trainer (12) , Assistant Manager (9) , Site Leader (8) , Receptionist (7) , Front Desk Receptionist (6) , Group Fitness Instructor (5) , Assistant General Manager (4) , Manager (4) , Certified Personal Trainer (3) , Fitness Instructor (3) , Senior General Manager (3) , Account Manager (2)

What are the pros of working at Plus One, an Optum Company according to real employee reviews?

"good benefits" ((in 22 reviews)); "The people you work with daily are great!" ((in 20 reviews)); "good work life balance" ((in 14 reviews)); "Management for my site was great and was always working on ways for us to do team outings, like bowling nights, ice skating, etc." ((in 12 reviews)); "Smaller, more intimate team makes for comfortable work environment." ((in 9 reviews))

What are the cons of working at Plus One, an Optum Company according to real employee reviews?

"Low pay, hard to advance within the organization, at the mercy of client liaison, no matching 401K." ((in 30 reviews)); "Pay is awful, upper management doesn't really care about you or your growth, you're just another number to them, company culture is completely outdated." ((in 14 reviews)); "No 401k match and do not have access to the same benefits everyone else has at Optum and UHG." ((in 10 reviews)); "Small chance for personal training at some sites." ((in 9 reviews)); "If you have a hard to work with manager then things could be hard." ((in 7 reviews))

What are the top reviewed Plus One, an Optum Company locations?

New York , Houston , San Francisco , Menlo Park , San Jose , Boston , San Diego , Atlanta , Los Angeles , Philadelphia , Dallas , Chattanooga , Wilmington , Charlotte , Austin , San Antonio , Thousand Oaks , Jacksonville , The Woodlands , West Orange , Whippany , Hildale , Draper , Salt Lake City , Chicago , Deerfield , Lake Zurich , Richmond , Chesterfield , Maspeth

Plus One, an Optum Company reviews

3.5

58% would recommend to a friend

(321 total reviews)

Jamie Macdonald

70% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Plus One, an Optum Company has an employee rating of 3.5 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Plus One, an Optum Company employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

321 reviews

2.0

Mar 21, 2025

Experience is site dependent

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Job can be what you make it. Some sites are busy and have great members, some sites barely have members. For a job in fitness, it’s “cushy”- stable and set hours, benefits, pto. There is consistency.

Cons

Pay sucks. Reviews process is complicated and not work the HOURS of work (you cannot be given a 5/5- it’s just not allowed) and you can only get a 3% raise if you get all 5s on your review. In my 3 years I have only gotten a 1-2% raise despite being one of the top performers in my account. Health insurance really isn’t the best rates. Management is really inconsistent and all over the place.

Plus One, an Optum Company Response

1y

Thank you for taking the time to share your experience. We're glad to hear you’ve found consistency and stability in your role, and we appreciate your contributions. We also acknowledge the concerns you've raised around compensation, performance reviews, and overall management consistency. Feedback like this is important as we continue to assess and evolve our processes to better support our teams. We're committed to creating a workplace that balances stability with meaningful recognition and development opportunities. Thank you again for your feedback—it plays a valuable role in helping us improve.

1.0

Mar 13, 2025

Poor Compensation Structure

Health promotion specialist

Recommend

CEO approval

Business Outlook

Pros

Independence in the roles usually and enjoyable work.

Cons

There is very little progression in the company, 0-1% 2025 raise, even when the company reports doing well. The compensation structure is poorly set up. Despite being under the UHC and Optum umbrella, you are not treated the same in terms of salary increases and benefits. Sad for a health and well-being company. You get an Optum email and receive notifications about enhanced benefits for Optum/UHC employees, which highlights another structural flaw and only adds salt to the wound.

Plus One, an Optum Company Response

1y

Thank you for sharing your experience. We're glad to hear you’ve found the work rewarding and appreciate the autonomy in the role. We also recognize the concerns you’ve raised regarding compensation, growth, and consistency across the broader organization. These are important areas, and we’re actively working to improve how we support our teams—both in terms of recognition and long-term development. Your feedback is valuable, and we appreciate your honesty. It plays an important role in helping us grow as an organization.

4.0

Mar 13, 2025

Stability

General manager

Recommend

CEO approval

Business Outlook

Pros

Stable job and income with room for advancement

Cons

Staffing models can be a challenge depending on your site

Plus One, an Optum Company Response

1y

Thank you for your review and for the years you spent with Plus One. We're glad to hear that you experienced stability and opportunities for growth during your time with us. We also appreciate your note about the challenges related to staffing models. We recognize that needs can vary by site, and we continue to explore ways to better support our teams in adapting to those differences. Thank you again for your contributions—we wish you continued success in your career.

Viewing 22 - 24 of 321 Reviews

Jobs at Plus One, an Optum Company

Fitness Center Receptionist

Fitness Center Receptionist