Point reviews

4.6

90% would recommend to a friend

(54 total reviews)

Eddie Lim

93% approve of CEO

84% positive business outlook

Reviews by job title

54 reviews

Reviews about "Culture"

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1.0
May 2, 2025

False promises

Recommend
CEO approval
Business Outlook

Pros

Good and fun coworkers Work life balance basically means you don’t really have to show up on zoom. You can do your laundry or cook and listen in to company meetings or other meetings. People hardly show up on Fridays so you can enjoy a 3 day weekend

Cons

Bad benefits (no 401 (k) match, expensive health benefits, and no company bonus plan. Company hasn’t grown in years. All the work is going overseas. Leadership talks about being transparent but there’s lack of transparency with pay, promotions, and salary ranges. People are just staying around because of the bad economy but so many folks want to get out of this sinking ship. The leadership team seem to be oblivious to what everyone else is going through and people share they get paid really well. Very unfair to the rest of the folks.

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Point Response
1y
Thank you for taking the time to share your perspective. We're pleased to hear you’ve found value in the flexibility of your schedule and the camaraderie among colleagues. To respond to some of your concerns, Point is currently running 2 formal promotion cycles annually; the second cycle is new in 2025, and we’re excited to provide growth opportunities more frequently. The criteria to get promoted are straightforward: excellent performance, significant expansion in scope, and a business need for the new role. We're proud to promote those that work hard, deliver results, and demonstrate the values and contributions that make Point a great place to work. As we’ve shared in the All Hands, we encourage employees to talk directly to their managers about their individual performance and to set expectations about what growth can look like at Point. You can also use our leveling matrices to understand how roles change by level, which can help inform your growth path. When it comes to pay transparency, we’ve worked hard to roll out and share clear salary ranges, and every employee can see both their salary range and the one above. We use market data to inform our pay ranges and feel confident that we’re paying employees fairly based on role/location. What you won’t see us sharing openly, however, is individual performance data or individual pay data. While we believe deeply in our value of transparency, we also value confidentiality and always want to treat our employees with respect. With all of that being said, we’d welcome the opportunity to better understand your experience. If you're open to sharing your feedback directly, please reach out to us at hr@point.com. Thank you again for sharing your thoughts.
4.0
Jan 29, 2025

Good company but morale is slipping

Recommend
CEO approval
Business Outlook

Pros

Work life balance and awesome teammates. Lower and middle management care about you and want to see you succeed.

Cons

Compensation can be lacking in production roles which leads to damaged morale across the team. Upper management does not seem to listen to feedback or take concerns around compensation seriously, even if you are a top performer.

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Point Response
1y
Thank you for taking the time to share your experience. We value your contributions and your feedback is important to us. We routinely evaluate compensation to ensure we are competitive in the market and will be sure to take your input into consideration. Wishing you the best!
5.0
Sep 5, 2024

Great Culture!

Recommend
CEO approval
Business Outlook

Pros

I love that the team supports a work life balance, has a collaborative environment, and has a transparent leadership team.

Cons

Company doesn't offer 401k match.

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Point Response
1y
Thank you for taking the time to leave your great review! We're thrilled to hear that the focus on work-life balance, collaboration, and transparency has made such a positive impact on your experience at Point. It’s employees like you who help make our culture what it is today! We’re always striving to improve, and feedback like yours is invaluable in helping us continue to grow. Thank you for being such an important part of the Point team—we’re excited for what the future holds!
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