PointClickCare reviews

3.4

52% would recommend to a friend

(97 total reviews)
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Dave Wessinger

65% approve of CEO

49% positive business outlook

Reviews by job title

97 reviews

Reviews about "Culture"

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1.0
Jul 25, 2026

From Industry Leader to Short-Term Thinking and Blinded by Money

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good industry and continuously needed work

Cons

Early on, it was known for a strong culture, supportive leadership, and a genuine commitment to both employees and customers. There was a sense that doing the right thing mattered as much as achieving business results. Now leadership’s priorities have shifted exclusively toward achieving the highest revenue growth possible - regardless of right solution for the client, how to implement, and timeline. Decisions only reflect a focus on the bottom line and toxic culture rather than maintaining a healthy culture, investing in employees, or ensuring long-term customer success. Greed is their current objective. Stressful and unrewarding work with unrealistic and unachievable timelines and measures. No upside skills or lessons learned that you can walk away with like you would find with other demanding companies. Not worth it and things will only get worse.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent flexibility and half day Fridays in the summer. Great people.

Cons

Everything feels urgent and important and nothing seems to be scoped well by the sales team. Delivery team is left picking up the slack.

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PointClickCare Response
6d
Thank you for taking the time to share your feedback. We're glad to hear you've had a positive experience with your colleagues and the flexibility we strive to provide. We appreciate you sharing your perspective and are committed to continuously improving the experience of our teams as we grow and evolve. If you'd like to discuss your experience further, we encourage you to connect with your People Leader or connect with our HR Team. We appreciate everything you do at PointClickCare.
2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people, great benefits, good place to learn new skills.

Cons

Morale is steadily declining. Over the last couple of years many high performers on various teams have left due to toxic management, unclear direction, misalignment between products, high stress, annd impossible tasks with tight deadlines. On top of that, they seem to think AI is the answer to everything and don’t replace those who leave like they should so everyone feels the weight. The new, former Amazon leader has made things feel like it’s a, “get with the program or get out” type situation, and unfortunately I think the good ones are choosing the latter.

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PointClickCare Response
1mo
Thank you for sharing your feedback and for your continued contributions to PointClickCare. We’re glad to hear you value the people, benefits, and opportunities for growth. We’re disappointed to hear that other aspects of your experience have not met expectations. Feedback like this helps inform our ongoing efforts to strengthen the employee experience and ensure employees feel supported. If you’d like to share more, we encourage you to connect with our HR team or use our confidential Ethics Hotline. Thank you again for your perspective.
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