Ponessa Behavioral Health reviews

We appreciate you taking the time to leave a review but we were very concerned with the comments you shared. TW Ponessa takes these reviews very seriously and always aims to gather constructive feedback to try to improve our workplace environment. As disappointed as we are to read your feedback and perception of your experience with us; we are equally frustrated at the inaccuracies in some of your statements. While it is clear that you left the company unhappy and we are disappointed to hear this; we feel that it is important that readers hear from us as well in regards to some of your claims/comments. Data collection - some departments are very data driven in nature and it appears that you worked in one of them. That said, it is a requirement of the job and emphasized frequently in training and supervision to focus on collecting and analyzing data adequately. The clinician's role is to be able to collect, assess, and share data with the team and update treatment progress. It is disappointing to hear that you didn't feel comfortable asking for assistance or additional training in this area if you felt unprepared on how to complete this task effectively and ethically. Pay/Benefits - we are confident that TWP is comparable in the industry with pay and benefit packages. Salaried clinicians are asked to complete 70-75% of their work week directly with clients. The rest of the week is open for additional tasks required for the job. In a field where our focus is on direct client care, we believe that this is a reasonable and attainable breakdown to be able to complete all job responsibilities efficiently. Our administrators spend significant amounts of time and effort into recruitment and retention. As a result, we have added 401K benefits with an employer match, administered substantial pay increases in various departments, increased the annual performance raise structure, provided an extra paycheck at the end of the year, and developed an Employee Appreciation Committee who have been focusing on employee inclusion and morale. It is accurate that we use a performance based raise structure in which employees are assessed in several domains annually. The employees who demonstrate more successful performance have the ability to achieve higher pay increases. With an ever changing healthcare market, TWP makes ongoing efforts to try to keep the healthcare premiums as affordable as possible. Full time employees are currently able to choose a plan for as low as $37.38 per month, after the employer contribution. We believe that is very comparable to healthcare in industries across the board. We hold our staff accountable for upholding the integrity and the mission in which this company was founded. Our goal is to deliver quality services to those within our communities. Employees of TWP have an affirmative duty and responsibility for reporting perceived misconduct, including violations of the TWP Code of Ethics. In fact, upon hire, every employee is trained and required to sign an acknowledgement form affirming that they understand the Corporate Compliance program and responsibilities to report any potential violations within the company. Given there is no such record of a report made by an employee confirming your unethical accusations, one might assume that this was either a violation on the part of the employee failing to report OR the accusations are misguided. Thank you