Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

38% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 159 reviews)); "Great people to work with and work" ((in 99 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 88 reviews)); "good pay, and can't say much else" ((in 59 reviews)); "Was cool to work from home and the bonus was decent some years." ((in 39 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 71 reviews)); "Senior leadership struggles to identify the risks and opportunities ahead." ((in 42 reviews)); "major layoffs and restructuring right now" ((in 39 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 35 reviews)); "Bad manager and upper management." ((in 31 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

38% would recommend to a friend

(245 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

245 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Feb 15, 2024

Wonderful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Everything but the pay is low annual reviews are .10 increases

Cons

Pay is not worth the stress or job expectations

2.0

Feb 13, 2024

Good if you need a job in a pinch.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Stable employment. - Clear expectations. - Accessible management. - Everyone conducts themselves professionally (e.g. no out of line remarks from management).

Cons

- Tremendously low pay. - Promotions that don’t beat average rate of inflation. - Moves goalposts for advancement (such as offshoring department so promotion to next department is no longer considered promotion, despite needing more experience and training). - Nitpicks everything. - Touts diversity and inclusion in PR, but doesn’t back it up in action (such as posting about MLK’s legacy but making a largely black workforce work on MLK Day). - Makes reasonable accommodations a difficult process.

3.0

Feb 8, 2024

Terrible trainers

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The staff was friendly and the pay was good.

Cons

Trainers were terrible and did not take the time to properly train individuals with learning disorders.

Viewing 40 - 42 of 245 Reviews

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Jobs at Premera Blue Cross

Administrative Assistant IV

Mountlake Terrace, WA

Payment Processing Analyst

Mountlake Terrace, WA

Information Analyst III, Workforce Management

Mountlake Terrace, WA

Director, Regulatory Compliance

Mountlake Terrace, WA

Manager, Compensation and Executive Total Rewards

Mountlake Terrace, WA