Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

38% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 166 reviews)); "Great people to work with and work" ((in 94 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 87 reviews)); "Close proximity and good pay" ((in 54 reviews)); "Flexible work from home schedule." ((in 37 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 75 reviews)); "It has to do with poor leadership." ((in 41 reviews)); "This is the 3rd year in a row that Premera has done major layoffs." ((in 35 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 34 reviews)); "Bad manager and upper management." ((in 32 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

38% would recommend to a friend

(1,005 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,005 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Mar 9, 2025

Not worth the stress for the pay

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

Medical benefits are good. Dental not so good because they only have a list of franchise dentists that are in network.

Cons

Stressful. Micromanaged. Load of work is overwhelming. You will be doing everything. Resources are endless and not easy to navigate. When you need help you have steps you need to take before someone can assist. Member is on hold for a long time while you try to navigate the system and reach out for help.

1.0

Feb 22, 2025

Negative environment

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Not a lot of pros anymore. The culture has changed.

Cons

Lack of thoughtful decision making. Poor performers are protected while long term effective employees are laid off. High volume of employees needing to take a leave of absence due to stressful working conditions. Overburdening employees.

3.0

Feb 19, 2025

Good Place to Work

Senior finance systems consultant

Recommend

CEO approval

Business Outlook

Pros

Depending on the person you work for, the people you work with, and the work you do this can be a good place to work.

Cons

Watch out for HR policies; they don't even follow themselves.

Viewing 55 - 57 of 1,005 Reviews

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Jobs at Premera Blue Cross

Administrative Assistant IV

Mountlake Terrace, WA

Payment Processing Analyst

Mountlake Terrace, WA

Mountlake Terrace, WA

Employee Relations Partner

Mountlake Terrace, WA

Finance System Analyst IV

Mountlake Terrace, WA