Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

38% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 159 reviews)); "Great people to work with and work" ((in 99 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 88 reviews)); "good pay, and can't say much else" ((in 59 reviews)); "Was cool to work from home and the bonus was decent some years." ((in 39 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 71 reviews)); "Senior leadership struggles to identify the risks and opportunities ahead." ((in 42 reviews)); "major layoffs and restructuring right now" ((in 39 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 35 reviews)); "Bad manager and upper management." ((in 31 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

38% would recommend to a friend

(1,007 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,007 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,007 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Feb 20, 2019

Good pay, high stress, great team, poor management.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I worked with a GREAT team with fun banter and a helping hand when you needed it. --Good pay for the industry --Telecommute options available for many positions --nice benefit package

Cons

--micromanagement --intense favoritism practiced by team leads --promotions based on your relationship with your team lead, performance and experience are not factors --HR not responsive to concerns/complaints --Poor campus in dangerous neighborhood, with constant weed smoke drifting in through the vents. (Spokane campus)

2.0

Oct 31, 2018

Premera is Changing

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and parking

Cons

You don’t feel empowered to make decisions and you have to check with the chain of command before doing anything

Premera Blue Cross Response

7y

I agree, our employees drive our customer-focused culture. Providing an environment where they feel empowered is important. Thank you for your sharing your experience and feedback.

2.0

Sep 20, 2018

I lasted for only 4 months.....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees received a generous gift card for Christmas. Meals were provided during Open Enrollment. Free parking.

Cons

When I was hired, I was informed that my training period would last 8 -12 weeks. However, my training lasted for only 5 weeks because it was Open Enrollment. Consequently, my training was rushed and unorganized. To make matters worse, my class trainer was extremely unprofessional. She halted class on TWO separate occasions to buy concert tickets. It was a joke. But no one was laughing when I taking live calls after 5 short weeks of sloppy training. I heavily realied on the Tech Support Specialists for guidance, but they were usually slow to respond, condescending and generally unhelpful.

Premera Blue Cross Response

7y

I am sorry to hear that your experience with Premera was not what we would have hoped. Having the resources you need to do your job is very important. Your feedback will help us improve our training process.

Viewing 55 - 57 of 1,007 Reviews

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Jobs at Premera Blue Cross

Administrative Assistant IV

Mountlake Terrace, WA

Payment Processing Analyst

Mountlake Terrace, WA

Information Analyst III, Workforce Management

Mountlake Terrace, WA

Employee Relations Partner

Mountlake Terrace, WA

Director, Regulatory Compliance

Mountlake Terrace, WA