Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

38% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 166 reviews)); "Great people to work with and work" ((in 94 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 87 reviews)); "Close proximity and good pay" ((in 54 reviews)); "Flexible work from home schedule." ((in 37 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 75 reviews)); "It has to do with poor leadership." ((in 41 reviews)); "This is the 3rd year in a row that Premera has done major layoffs." ((in 35 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 34 reviews)); "Bad manager and upper management." ((in 32 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

38% would recommend to a friend

(1,005 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,005 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Nov 2, 2016

I'm in different...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits (pension, 401k, medical, dental, life etc.) flexible schedule and easy commute. I actually loved working for Premera and ranted and raved on how such a great company they were, until now.

Cons

Going through another round of what they call layoffs (reclassifying job descriptions and realigning the company once again because it obviously didn't work the first how many times) keeping the new and dumping the old. This has been happening for a very long time now and has everyone feeling more and more like they are walking on egg shells. Management is very top heavy, continuing to hire director and above positions while letting those who actually do the work go. It is very unsettling and frustrating. Customer focus is the key but as a customer myself, I'm unsatisfied.

Premera Blue Cross Response

9y

Premera has seen a great deal of change as we work to respond to a rapidly evolving industry and those changes can be very challenging. The feedback provided by our employees is invaluable. Adjusting a culture takes time and we'd like to thank you for sharing your feedback. We are always open to further discussion, please feel free to talk with your leader or Human Resources.

1.0

Jul 18, 2016

Morale at an all-time low

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Somewhat flexible work schedule Nice campus Commute Great co-workers who care about the job they do

Cons

Poor communication to associates on many topics Major layoffs for associates and promotions/raises for executive leadership Morale at an all-time low Zero job security Extremely top heavy management Associates used to have so much pride in working at Premera. There has been so much negative press about Premera in the last year that people don't have that same pride any longer.

1.0

Feb 6, 2016

Wouldn't recommend

Operations

Recommend

CEO approval

Business Outlook

Pros

Cafeteria, heath rewards, flexible hours, parking if you get there early enough, opportunities to work from home, casual dress code, location

Cons

Management is top heavy.Its all about who you know. Operations department - specifically claims and customer service - is rife with cliques.Managers tend to hire and head hunt friends for Team lead positions rather than competent candidates.When TLs can't perform they are moved to another group to try again rather let go.Asking too much of the worker bees. Employees are told to speak up but then punished for doing so.

Viewing 67 - 69 of 1,005 Reviews

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Jobs at Premera Blue Cross

Administrative Assistant IV

Mountlake Terrace, WA

Payment Processing Analyst

Mountlake Terrace, WA

Mountlake Terrace, WA

Employee Relations Partner

Mountlake Terrace, WA

Finance System Analyst IV

Mountlake Terrace, WA