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Premera Blue Cross

Engaged Employer

Premera Blue Cross reviews

3.0

37% would recommend to a friend

(218 total reviews)
avatar

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.5

Senior management

Ratings by demographic groups

Reviews by job title

218 reviews

Reviews about "Culture"

Return to all reviews
5.0
Apr 11, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent upper management staff, you are treated like an adult and are given responsibilities accordingly. The company has a great set of core values that they live by. They offer annual raises and outstanding benefits. There's a lot of room for growth.

Cons

Internal departments need to communicate more often and provide updates for when things change. Policies need to be reviewed before they are filed to make sure they truly need to be there. Upper management spending too much time in meetings.

avatar
Premera Blue Cross Response
10y
We appreciate your feedback! Meeting and time management is always a challenge and we encourage Premera leaders to find good balance. Working Together is one of Premera's values and we want to see all areas of the organization adopt those concepts to ensure we're communicating effectively. Your feedback reminds us that this area is always a work in progress. Thank you again for your insight.
1.0
Mar 23, 2016

Best Customer Service reps, worst management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people in many cases are amazing, however it depends if you are in Ops or anyplace else; Ops is treated like crap but wow are they dedicated and value & put the members and providers first. Attempt to grow you are wolf bait.

Cons

They canned of most of the best they had over past 3 years sadly, including VPS & CEO who cared & Supervisors/ Mgrs who valued employees. Now pitting EEs against each other & forcing them to do multiple jobs for same pay. They TALK about the member up top but reinventing the wheel once again for less $ is killing all below. Sad, bcs it was one of the best places, was there over 15 yrs.

3.0
Mar 13, 2016

Company in transition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice campus and buildings. Good benefits - medical, dental and life insurance, disability, paid time off. Competitive pay. Employees big supporters of charitable organizations and giving back to the community. If you like challenges, there are many - you just need to be aggressive in being heard and at the same time be patient.

Cons

Behind in technology, silos between departments with decisions made without an understanding of impact to other areas. Customer service levels seem to be going down. Top heavy at director and VP levels. Have heard morale is low right now due to layoffs in 2015 and 2016.

Viewing 181 - 183 of 218 Reviews
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ReviewsPremera Blue Cross reviews

Glassdoor has 1,075 Premera Blue Cross reviews submitted anonymously by Premera Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Premera Blue Cross is right for you.