Presence reviews

3.3

50% would recommend to a friend

(264 total reviews)
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Kate Eberle Walker

51% approve of CEO

48% positive business outlook

Presence has an employee rating of 3.3 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Presence employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

264 reviews
1.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The team I work with is what gets me through. The VP does a good job of shielding us from the toxicity. I was hopeful when the CEO met with us about immediate changes to be implemented but it’s been over 4 months and the shifts haven’t yielded much improvement.

Cons

It’s honestly gotten so bad that our team has intentionally been declining student service referrals not because of capacity but because the workload is completely unmanageable. I know this is a business but for the amount of work that is needed to maintain any sense of quality, the rate we are paid is despicable. I am struggling everyday to find any balance when I am working 7 days a week to dig myself out of all the tasks that need to be done.

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Presence Response
3y
Thank you for your feedback. We're on an important mission to help empower all who serve children with diverse needs. We are working across the company to align on priorities, roles and responsibilities to ensure our work load is shared. Change in structure and support can take time, but we sincerely appreciate your dedication and the support you provide in helping us better serve more children.
1.0
Dec 27, 2022

Pass

Recommend
CEO approval
Business Outlook

Pros

Work from home, set your own schedule.

Cons

Weak support and weak pay.

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Presence Response
3y
Thank you for your feedback. For the past two years, our overall Provider pay has increased, and we have expanded benefit offerings. We are committed to offering flexible and supportive solutions that meet the diverse needs of our providers. Additionally, our dedicated support teams regularly solicit feedback from our Provider network through forums, office hours, test groups, and individual communication with clinical team members to ensure we know what matters. We will continue to evolve our support to meet the needs of our providers. We wish you the very best in your future endeavors!
1.0
Jan 24, 2022

My honest review

Recommend
CEO approval
Business Outlook

Pros

I had a chance to interact with some nice people that were not associated with the founders.

Cons

The CEOs lacked empathy and very not the nicest people to interact with.

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Presence Response
4y
Thank you for your feedback. I am sorry you had a less than stellar experience during your time at PL. Although our Co-Founders exited the business over three and a half years ago, under the leadership of our current CEO, Kate Eberle Walker, we continue to strive to achieve the goals they set forth over 12 years ago, which is to ensure every student that has a need receives services.
Viewing 46 - 48 of 264 Reviews

Glassdoor has 381 Presence reviews submitted anonymously by Presence employees. Read employee reviews and ratings on Glassdoor to decide if Presence is right for you.