Presence reviews

3.3

50% would recommend to a friend

(264 total reviews)
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Kate Eberle Walker

51% approve of CEO

48% positive business outlook

Presence has an employee rating of 3.3 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Presence employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

264 reviews
2.0
May 29, 2018

Going downhill quickly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO if you are an exempt employee, if you work in office there are a lot of snacks and lunches brought in.

Cons

Where to begin - layoffs after layoffs, no direction, feels like we are always starting new programs and abandoning after short time. There is no upward mobility (especially if you are remote), no focus, not a lot of communication, no recognition, and a general feeling of why bother when no one cares/

1.0
Dec 17, 2018

Simply a Mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are not many "pros" working here but there are quite a few amateurs. The underlying mission of helping children is admirable.

Cons

Right now there are two camps. Camp 1 mistakenly believes that the venture capitalists who sat idly by while the Founders and several rounds of unqualified Executives wasted their money and never devised a coherent business strategy somehow, suddenly, have the acumen and wherewithal to turn the business around. Camp 2 knows better. Problem is it's too hard to tell who is in which camp given how many politically savvy career opportunists have agreed to just smile and hand out fruit flavored powdered drink (can't afford Kool-Aid) to help boost morale. HR appears to only come back from vacation to lay people off or process resignations.

2.0
Aug 8, 2018

Sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Set your own hours. Set your own schedule. -This used to be a wonderful company that was all about emotional intelligence, relationships, being positive, and keeping employees and clients. -Huge network of clinicians in which to refer new clients if you get too full, or need to cut your hours. Also, if you want to increase your hours there is a huge network of incoming kids from providers who are too full. This job has flexibility that other teletherapy companies do not have. -Reschedule kids or take time off when you need and no one bothers you. If you have excessive paperwork one month, no one bothers you about it. No one monitors your daily or weekly billing. Just do the job. -Co founders are wonderful people who believe in special services and schools. Many of them had IEPs themselves. I still like and respect them all despite what is happening to this company now.

Cons

-Lowest pay in the industry -Massive turn over rate. Everyone used to know each other but it isn't about relationships and quality anymore. -No longer about quality, this company seeks to be the "McDonald's" or "Walmart" of the telepractice industry. They want to be the cheapest, to undercut everyone, without realizing they are only chopping their own legs and arms off, and that competitors can also reduce price and undercut them until the whole industry is destroyed! -HUGE pay cuts issued as a unilateral corporate decision without respect or regard to clinicians or the national shortage of clinicians. Pay cuts done WITH NO REGARD TO the current industry standards. -Sinking ship. First, they used to cover the home state license and the state you work in. First they quit covering the home state license. Then they quit covering mileage. Eventually, they quit covering your annual certification cost. After that, they reduced the bonuses for background checks, TB clearance, and fingerprinting. Now the background/TB costs are only partially reimbursed. You eat the rest of the expenses. -No benefits. No 401K. No health insurance. Not even an employee incentive program. -Hourly pay only. In the summer, you have no paycheck. In December and January, you lose up to three, even four weeks of pay due to winter breaks. Also lose holidays, Spring breaks, etc. -Now it is only about bottom line, output, high turnover, being the lowest cost in industry, and net profit. I believe it is not too late for them to turn it all around, once again. They were wonderful once before, and can still be that way again.

Viewing 4 - 6 of 264 Reviews

Glassdoor has 381 Presence reviews submitted anonymously by Presence employees. Read employee reviews and ratings on Glassdoor to decide if Presence is right for you.