Presence reviews

3.3

50% would recommend to a friend

(264 total reviews)
avatar

Kate Eberle Walker

51% approve of CEO

48% positive business outlook

Presence has an employee rating of 3.3 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Presence employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

264 reviews
1.0
Mar 22, 2023

Disaster

Recommend
CEO approval
Business Outlook

Pros

The company has managed to attract great employees,

Cons

Last week 41 employees were laid off. This company has been mismanaged for quite some time. As a tech support employee my biggest caseload comes from the clinicians on our platform that have not been trained properly, and. Y understanding is that more is to come. Very sad to see the downslide

3.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Great virtual community! Pay was reasonable

Cons

Laid off employees because of poor decisions of executives.

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Presence Response
3y
Thank you for your feedback. Building an engaged, inclusive culture that can be maintained in a remote-first environment is important to us. We are happy you agree our's is great! Recent organizational changes were made to better serve our mission of providing solutions to empower all who serve children with diverse needs.
1.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

These were the reasons I *used* to love working at Presence: - 100% remote - a culture of trust that remote employees would get the job done (and we did) - excellent colleagues - great benefits and pay Honestly, I had hoped this would be the last stop on my career path.

Cons

- Lack of transparency regarding the company's financial status and need for improvement (this was NEVER mentioned in company-wide meetings, which were always positive to the point of being unrealistically so) - Putting a Chief Product Officer in charge of Engineering hiring and layoff decisions (I have NEVER worked for a company that did this) - Almost 20% of the workforce laid off in one day without warning, including experienced developers, and ALL quality assurance employees who have any experience with the product - Despite the mass layoffs, they are hiring to replace those employees with a handful of "senior"-level candidates to give the appearance of an efficient, high-caliber organization from an org chart perspective - Mass layoffs come at a time when employee teams had just been rearranged to better address company's core initiatives to increase revenue, and one day (...ONE DAY!) after being told by above management that our positions were not in jeopardy

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Presence Response
3y
Thank you for your review. Transparency and employee engagement are core to our business, and we are always working to deliver on this. Our recent reorganization was focused on re-centering our business around our clinical expertise and investing in areas that will enable us to better serve our providers and schools. This was a difficult process, and we appreciate the value that team members have added to Presence during their time with us.
Viewing 67 - 69 of 264 Reviews

Glassdoor has 381 Presence reviews submitted anonymously by Presence employees. Read employee reviews and ratings on Glassdoor to decide if Presence is right for you.