Presence reviews

They are focused on financial margins over student impact. Not willing to address the churn of clinicians and staff. The executive team cannot be trusted and the company’s future looks bleak. They do not understand their core business; think of themselves as a tech company as opposed to being a staffing company that provides therapy services online.

Disclaimer: The culture may have shifted since I left the company. There has been a lot of change since then. - The culture shifted from fun and free-spirited to very restrained and politically correct. HR set the tone for the office. - The company went from nimble and startup-y to sluggish and bureaucratic. It became difficult to make important process improvements. After a couple rounds of layoffs, however, the company has become leaner. - There was a lot of fear and uncertainty around layoffs from late 2017-early 2018. Hopefully there won't be much more of that. - Historically, there was mostly lip-service paid to professional development and career advancement. However, I believe there have been initiatives to change that. - For several years, the Sales team was badly mismanaged. There was an incredible amount of turnover among Sales leadership. There was a strong and consistent bias toward the demands and opinions of salespeople — to the point of disregarding other departments and creating dysfunctional processes. - The company grabbed at some new markets without proper research, leading to lots of wasted effort and money. They have seemingly learned from those mistakes and have doubled down on the most profitable service: online speech therapy.