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      Presence

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      Presence reviews

      3.3

      50% would recommend to a friend

      (264 total reviews)
      avatar

      Kate Eberle Walker

      51% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Presence has an employee rating of 3.3 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Presence employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Reviews by job title

      264 reviews
      1.0
      Jan 6, 2019

      Chaos

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have the ability to be an innovator and to help children in need

      Cons

      The current leadership is highly influenced by team members that are simply interested in keep their jobs. The amount of backstabbing and reward for poor decisions is astounding and truly unnerving. Their focus is on profit margins and rarely did I hear any mention that motivation for providing services was to help children. Unfortunately, the culture has become one of finger pointing and blame as the ship sinks very quickly. Sadly, I don't see PresenceLearning surviving much longer.

      2.0
      Dec 6, 2018

      Focused on Financial Margins Over Student Impact

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong compensation plan, but they do not have enough supply for sales reps to hit their goals.

      Cons

      They are focused on financial margins over student impact. Not willing to address the churn of clinicians and staff. The executive team cannot be trusted and the company’s future looks bleak. They do not understand their core business; think of themselves as a tech company as opposed to being a staffing company that provides therapy services online.

      1.0
      Apr 11, 2023

      The writing is on the wall

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home opportunity, fairly autonomous work but hands down it’s the people that do the actual work that make it worth it.

      Cons

      Knowing Presence has staff write positive reviews to drown out the concerns of real reviews is a direct reflection of how this company works. You can only ignore the people that do the work for so long. Now onto the failed initiatives of an inexperienced Leadership team that is so far removed from the mission of the company that they are leading to its demise : Kanga Platform- Fail Salaried Therapist- Fail 3,500 Providers- Fail Asynchronous Interviews- Fail Liaison position-Fail 40+ staff layoffs- Fail Dismantling the Clinical Quality and Resource team- Fail Capacity issues- Fail Record number of Downsells- Fail The smart ones left and the good ones were laid off. The rest of us are just trying to figure out how to jump off this sinking ship.

      avatar
      Presence Response
      3y
      Our amazing Presence employees and provider network make it possible for us to support students across the country. This year alone, we’ve delivered 550,000 therapy sessions. We're very proud of the work we do! At Presence we encourage a culture of continuous feedback. We do not solicit false reviews. To the contrary, all reviews are voluntary. We regularly collect feedback from employees, providers and customers on multiple forums in an effort to identify areas of opportunities. Real-time and honest feedback help us to innovate and better support our mission. We take all feedback seriously and would like the opportunity to address your specific concerns. We encourage you to reach out to our HR team.
      Viewing 16 - 18 of 264 Reviews
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      ReviewsPresence reviews

      Glassdoor has 381 Presence reviews submitted anonymously by Presence employees. Read employee reviews and ratings on Glassdoor to decide if Presence is right for you.