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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      56% would recommend to a friend

      (812 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      812 reviews
      1.0
      Apr 15, 2024

      Disconnected Executive Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cannot think of many. Strong managers and work unit culture.

      Cons

      Extremely inequitable and disparate about pay within roles and teams. Executive leadership is so out of touch with the day-to-day work and does not foster a culture of safety nor transparency. Trying to replace client-centricity with product and sales-centricity which is a short-sighted vision.

      1.0
      Apr 5, 2022

      Little concern for their workforce

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers Flexible PTO and work from home.

      Cons

      So far they closed 3 of their acquired locations and let go most of the employees. Very little concerned showed about the years of employment many of these associates have provided or the impact to their livelihoods. I saw this happened but did not expect this treatment towards the Press Ganey workforce. They are redesigning the teams and titles. This is a move to consolidate and let go of people. And regardless whether you have been in the company 1 yr or 29 yrs, if you role has changed, you will need to apply and go thru interview process to retain your job. Per the company’s recommendation and HR, I voiced my concerns and questions and they have gone unanswered.

      avatar
      Press Ganey Response
      4y
      We appreciate you taking the time to leave us a review. Please plan to attend one of our upcoming town halls to learn more about our new strategic vision when Press Ganey | Forsta officially come together. Join us to learn more about how we are going to provide even more value to our clients and how we are evolving to spark creativity and energy around our new direction and culture. This exciting period of growth and change can be difficult, but the guiding principle to support our associates and partner with clients to drive improvement remain the same. We encourage you to directly reach out to Cassandra Willis-Abner, Chief Human Resources Officer, with any questions or feedback on what resources you need to set you up for success during this growth period.
      Viewing 49 - 51 of 812 Reviews
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      Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.