Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 846 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 75 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Flexible schedule, Work from home, Great manager and leadership in Advisory Services, Meaningful job where you can really make a difference in healthcare" ((in 35 reviews)); "Good work/life balance" ((in 22 reviews)); "Colleagues in my business unit are great" ((in 20 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"We had been asking senior leadership for clarification on our roles for over six months." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 24 reviews)); "Upper management is disconnected from reality." ((in 15 reviews)); "Many layoffs recently." ((in 12 reviews)); "Lots of internal dysfunction and poor communication" ((in 12 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

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Press Ganey

Press Ganey reviews

3.3

53% would recommend to a friend

(814 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

814 reviews

5.0

Dec 14, 2022

This is THE PLACE To Be

Vice president

Recommend

CEO approval

Business Outlook

Pros

Mission is meaningful Care about their employees In it for Healthcare, dedicated Healthcare professionals Great collaborative culture, focus on improving the employee experience Supportive Senior Leadership with open door policies Ability to adapt and be flexible with needs of customers and employees Understands the market dynamics and what is important to health systems and payers

Cons

Look at short and long term goals, including OTE, benefits, culture, factors that are important to you

Press Ganey Response

Thank you for the 5-Star review!

4.0

Dec 12, 2022

Innovative and mission-driven organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission-driven. Associates committed to high quality. Excited by the boost to innovation and what the company can offer since acquiring Forsta.

Cons

As the company grows, it has less of a close-knit feel.

Press Ganey Response

Thank you for the 4-star review!

4.0

Dec 5, 2022

Great Culture

Senior enterprise client success manager

Recommend

CEO approval

Business Outlook

Pros

Our CX team has a really great fun culture. Although we are all remote we have a great community of collaboration.

Cons

Multiple products are still being brought together, which can make the role challenging.

Press Ganey Response

Thank you for the 5-star review!

Viewing 547 - 549 of 814 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare