Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 845 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 71 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 47 reviews)); "Work from home was great." ((in 27 reviews)); "Great work life balance for the most part" ((in 21 reviews)); "Colleagues in my business unit are great" ((in 21 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"I realize filling this out won’t change anything our senior leadership does similar to filling out our internal engagement surveys." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 25 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "Layoffs occur, but always room to hire newly created Senior Vice President positions" ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

4.0

Mar 14, 2022

Evolution

Advisor

Recommend

CEO approval

Business Outlook

Pros

Ability to work directly with clients

Cons

More work than hours in the day

Press Ganey Response

4y

Thank you for leaving a review! We appreciate you taking time to give us feedback on your experience. It is our hope that you continue to grow and prosper at Press Ganey.

4.0

Mar 11, 2022

Very interesting healthcare company that is moving fast

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

If you enjoy the healthcare industry this is a great place to work at. PG is constantly expanding the scope of their products and services and is a powerhouse in the space. The work is very interesting and if you stick around they will take care of you.

Cons

The company is very large and sometimes process take much longer than they should. However, I have noticed if you have an idea of how to do things in a better or more efficient way management is open to hearing you out.

Press Ganey Response

4y

Thank you for leaving a review! We appreciate you taking time to give us feedback on your experience at Press Ganey. It is our hope that you continue to grow and prosper at Press Ganey. We encourage you to keep expressing your ideas, goals and concerns to your management team. We will be sure to share this review with the appropriate department. Thank you.

5.0

Mar 1, 2022

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

I truly enjoy working at PG. Management is great and supportive. The work itself is exciting.

Cons

A lot of changes to navigate but that is understood given acquisitions and company growth.

Press Ganey Response

4y

Thank you for the 5-star review! We appreciate the feedback and will be sure to share these remarks with our team. It is our hope that you continue to learn and grow at Press Ganey.

Viewing 577 - 579 of 813 Reviews

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Evolution

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