Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 846 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 65 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 47 reviews)); "Flex time to work from home" ((in 32 reviews)); "Good work/life balance" ((in 26 reviews)); "Colleagues in my business unit are great" ((in 21 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"I realize filling this out won’t change anything our senior leadership does similar to filling out our internal engagement surveys." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 21 reviews)); "Upper management is disconnected from reality." ((in 17 reviews)); "Many layoffs recently." ((in 12 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(814 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

814 reviews

2.0

Jun 20, 2018

overwhelming amounts of work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexibility with some ability to work from home

Cons

more work than you can keep up with and things are constantly changing, disconnect between senior leaders and staff

Press Ganey Response

8y

Thank you for your feedback. At Press Ganey, we pride ourselves on giving employees the flexibility they need to have work life balance. As you know, we operate in a dynamic, rapidly evolving industry, which is one of the many compelling reasons why people choose to join Press Ganey. To continue to thrive, it’s critical that we are constantly innovating and delivering new strategic solutions to support our clients’ growth. We recognize that change can sometimes be challenging, so we try to ensure that we’re regularly communicating across the organization through our intranet, weekly newsletters, CEO communications, and Town Halls. We suggest having a candid conversation with your manager to outline a plan to prioritize your workload. You should also feel free to contact HR to discuss your situation and receive additional suggestions.

5.0

Jun 6, 2018

Advisor Position

Mid market patient experience advisor

Recommend

CEO approval

Business Outlook

Pros

I work with great people on my team. I couldn't ask for a more supportive manager. Our leadership is accessible and inspiring in the direction they are taking our department and in their thought leadership. I feel good at the end of each work day (even the long ones) knowing that I contributed to positive changes in healthcare through my work and through our organization.

Cons

We are a specialized organization and we view each healthcare entity we partner with individually, so clients partner with us in advisory based on where they are in their patient experience journey. (That part is a pro) When folks come in as new hires, no matter how great our new hire training program is, (and it is) and even with a supportive team, manager and mentor, (and they are) it can take a while to really get comfortable with knowing how each client will want to partner with you. (That's the con, especially if you are not a patient person) But once you learn where they are and can meet them there - whether it's offering best practices, or sharing principles to help drive an organization's patient experience strategy, it's incredibly rewarding.

5.0

May 30, 2018

Great Leadership, Great Place to Work

Director

Recommend

CEO approval

Business Outlook

Pros

Great benefits package; our work makes a difference in the lives of health care providers and patients; the people who work here are high-caliber and driven; Pat (CEO) and executive team have a great vision for the company and get us to every milestone every time.

Cons

Fast pace and high standards can be stressful but team always comes together and results are great.

Viewing 583 - 585 of 814 Reviews

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Ratings by category

Ratings by demographic groups

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overwhelming amounts of work

Advisor Position

Great Leadership, Great Place to Work

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