Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)
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Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews
5.0
Dec 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Freedom Do what you want to get the job done, if you're productive you'll be noticed Great benefits Amazing vacation policy Great bonuses Ability to work remotely whenever need/want One of the best IT infrastructures in Northern IN Management was a pleasure to work for HR was really good once hired in, hiring process is slow and drawn out Strong financials

Cons

Very few but there is some laziness in department (see pro on production will bet you noticed) Execs are out of touch w their employees

2.0
Dec 9, 2016

Great mission, poor & old-fashioned culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has an amazing mission to improve patient experience and reduce suffering. It's something anyone could get behind. I met some incredibly intelligent and genuine people during my time. PG is very respected in the health care world.

Cons

The company culture is horrible and stuck in the 80s. It's an older company with many tenured employees that would not last a second in another company in a major city like Boston or New York, but remain at PG because of politics. These individuals are not open to change (if it ain't broke don't fix it mentality) Not a fast-paced or innovative environment and I did not witness very much teamwork or collaboration. The focus of the organization is on impressing important clients with little to no focus on improving the culture and the happiness of employees.

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Press Ganey Response
9y
Thank you for your feedback. Just as Press Ganey is dedicated to our mission to reduce patient and caregiver suffering, we are equally committed to continuous improvement and innovation within our own culture. Culture is critical for our client’s success and it is similarly a priority at Press Ganey. We adopt the same best practices that we utilize with our clients, which include bi-annual surveys to assess culture and engagement throughout the organization. Learnings from these surveys are reviewed by the leadership team and incorporated into our corporate culture and operations. Press Ganey also facilitates engagement focus groups and has implemented the Engagement Council, which provides regular support and recommendations to our leaders, as they continue to work to improve the overall engagement of their respective teams. Through employee recognition and professional development programs, as well as multiple efforts to build employee unity through events, community service, and team celebrations, Press Ganey offers many opportunities to grow and contribute to the organization in a meaningful way. In 2015, the company promoted more than 100 employees for their high-quality work, teamwork and collaboration. We care deeply about delivering innovative solutions and exceptional service to our clients and are dedicated to fostering communication and collaboration across the organization in order to do so.
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Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.