Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)
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Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
2.0
Jan 12, 2016

Formerly great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are still a lot of great people working at PG. The benefits are very good and there is a lot of flexibility in my department.

Cons

With flexibility comes the expectation that you will be available at all hours if a client needs you. In reality, there is no reason a client should need an answer to a question after 5 on Christmas Eve. We are in the survey business, this is not life or death.

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Press Ganey Response
10y
Thank you for your feedback. We appreciate knowing that you feel a strong sense of community and that you value the flexibility you have within your department. We are proud to partner with our clients to help them improve the safety, quality, and experience of care, and similarly, we are committed to delivering leading service to help them in their mission. Thankfully, our clients are working to care for patients 24 hours a day and 365 days a year. As their trusted partner, we are dedicated to providing a team of associates who share their passion and will support them. We recognize the commitment of our associates by providing exceptional benefits and flexibility as you noted. We also prioritize employee recognition for their contributions, and have promoted over 100 employees in the past year. If you would like the opportunity to speak further about your concerns, please contact your manager directly.
4.0
Jan 11, 2016

my review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The friendly employee atmosphere and knowing that we are helping other people.

Cons

I honestly can't think of any cons at the current moment.

4.0
Jan 6, 2016
Recommend
CEO approval
Business Outlook

Pros

PG offers tremendous learning opportunities - almost feel like you should be paying them for the education (until you spend 200 nights on the road).

Cons

Lots of change as company has evolved into a multi-faceted organization. Lots of stuff going on internally and sometimes clients can see it through miscommunication and dropped balls. Sales rule.

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Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.