Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 70 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 49 reviews)); "Flexible schedule, Work from home, Great manager and leadership in Advisory Services, Meaningful job where you can really make a difference in healthcare" ((in 33 reviews)); "Good team and my TL is the best" ((in 30 reviews)); "Good work/life balance" ((in 23 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"We had been asking senior leadership for clarification on our roles for over six months." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 25 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "Many layoffs recently." ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

812 reviews

5.0

Jun 16, 2016

Longest company I've choosen to work in!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company is a nice place to work. My manager was / is the best (have had a change in management) and my work duties are clear and interesting. I like that there is no micromanagement going on with my manager and all the people I work with are very pleasant, knowledgeable and work well together.

Cons

I don't have PG's insurance but I've heard from others who do, that it would be a whole lot better than it currently is.

3.0

May 2, 2016

Growing pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing company with lots of opportunities, good people who care about co-workers, flexibility, good benefits, great long-term outlook

Cons

understaffed, slow to respond to workforce needs, struggle with product releases, change in culture and managing principles since going public

5.0

Apr 21, 2016

5 STARS FOR PRESS GANEY

Comment processor

Recommend

CEO approval

Business Outlook

Pros

PG is a home grown South Bend, Indiana company that operates like a major metropolitan business. Dr. Press and Dr. Ganey got it right with the igniting idea of getting patient feedback on healthcare satisfaction. These wizards were decades ahead of their time and they, along with the current leadership, have created the leader in the industry! GO PRESS GANEY! This is truly a company with a commitment to the employee and work satisfaction. They listen, every year, to employee feedback regarding job improvement ideas AND THEY IMPLIMENT THEM! What? Who does that any more? Press Ganey is reminiscent of the way companies were run back in the 80's when employees were valued as an integral part of the success of a business and the employees are rewarded for their hard work and winning attitudes. The best company I've ever worked for!

Cons

There are no negative comments to report.

Viewing 688 - 690 of 812 Reviews

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Longest company I've choosen to work in!

Growing pains

5 STARS FOR PRESS GANEY

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