Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)
avatar

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
5.0
Jun 12, 2015

Great place to work with great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Even though we are always extremely busy and worried about meeting deadlines, everyone always keeps a positive attitude and this is very contagious. I have met some great people in my 3 years here and I am very thankful for these relationships I have formed. The company also has a great mission so you feel like you are actually making a difference in your work.

Cons

As I mentioned before, we are usually very busy so we may have to work some OT and weekends but it's not a common thing.

5.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

I have been with Press Ganey for a number of years, and have recently been promoted to a new job title. So far, the new position seems both challenging and rewarding, and I enjoy taking on these new responsibilities. The benefits package you receive on day one starting here is almost unheard of in any other company. Press Ganey puts a great emphasis on work/life balance, and I stand firm with their mission statement to reduce patient suffering.

Cons

The only minor complaint I would have is the salary. I personally feel that I should be compensated just a bit more for the amount of work and responsibilities I have undertaken, but it is not an unreasonable compensation.

avatar
Press Ganey Response
11y
Thanks for your thoughtful review. Our HR team performs an annual comprehensive review of salaries to ensure we are remaining competitive with the market. And I agree, our benefits package is second to none and demonstrates our leadership's team commitment to ensuring Press Ganey is a great place to work. Congratulations on your promotion and keep up the great work!
3.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Press Ganey is a good company to work for, they are flexible, understanding, 9-5 and no holidays, and have a very good reputation in the market.

Cons

The Cons I have are not about the company but about my specific role in the company. As an Account Manager the workload is so high that it makes the stress of the job sometimes overwhelming. There is a lot of turn around (most from internal promotions which is good), but it makes it hard on the AM's left behind to keep up. Since I started my workload has only grown and grown with no relief in sight. I have to work many nights and weekends. Vacations are more stressful because I know I'll be coming back to even more work. Quite frankly the pay is not enough for all of the work an Account Manager is responsible for. Account managers carry the bulk of the work load as far as dealing with clients and make the least of all the account team members. I started this position because my family moved to the area, previously I worked at a hospital and made a lot more without so many responsibilities and this much stress. The processes are very manual and learning all you need to to perform tasks is sometimes very difficult.

Viewing 694 - 696 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.