Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 72 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 46 reviews)); "Allowed me to work from home often." ((in 32 reviews)); "Great team and cross" ((in 31 reviews)); "Great work life balance for the most part" ((in 24 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"We had been asking senior leadership for clarification on our roles for over six months." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 24 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "Layoffs occur, but always room to hire newly created Senior Vice President positions" ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

4.0

May 28, 2015

10 year review

Comment processor

Recommend

CEO approval

Business Outlook

Pros

The company is very progressive. Has good benefits in time off for sick personal and vacation time. I feel proud to say I work f or Press Ganey and how we have helped to change health care for the better.

Cons

I work in a very large department, and it is very difficult to get time off when needed. And working from home there is no real socialization with my fellow co-workers.

5.0

May 28, 2015

Senior Executive Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture Teamwork Caring Environment Passion about what we do Thriving organization

Cons

None -- I love everything about my job and the people with whom I work

Press Ganey Response

10y

Thanks for taking the time to write a review. It's wonderful to hear that you've had such a positive experience working at Press Ganey!

5.0

May 19, 2015

PMO

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Work that matters: The work I do matters to the growth of the organization and there is tremendous respect and recognition to the work I do. It also adds value from the customer point of view, as the work I do drives the customer deliverable. 2. Innovation: Press Ganey is driving Innovation in the healthcare industry through its thoughtful strategies and expertise. It is always exciting to be working for a company where they value Innovation and spend on Innovation. There is a culture to appreciate new ideas and the management values new approaches and ideas to be successful in this challenging and every changing market. 3. Work-Life Balance: Great company to work for with a good work-life balance. The company is flexible with its work policy and there is no micro-management, and a great deal of trust is shown on the employees.

Cons

Change is constant, and sometimes there is more change than required. But these are growing pains for an organization which is expanding by leaps and bounds.

Press Ganey Response

11y

Thanks for your feedback. We'll continue to keep the lines of communication open, especially since we are focused on adapting to the constant changes going on within the industry. I'm happy to hear that you recognize that your work matters and is important to our company's success. Keep those innovative ideas coming!

Viewing 700 - 702 of 812 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Senior Client Support Analyst

United States

View job

Employee Experience (EX) Advisor - Healthcare

Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

10 year review

Senior Executive Assistant

PMO

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Jobs at Press Ganey