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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      53% would recommend to a friend

      (812 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      812 reviews
      4.0
      May 14, 2015

      General

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility. Committed to improving the patient experience. A lot of expertise within the company.

      Cons

      Very very long hours. Typically have to deal with work even if you're on vacation.

      avatar
      Press Ganey Response
      11y
      Thank you for your review. We know everyone deserves a relaxing break after working very hard throughout the year, so we'll continue to identify opportunities for cross-training within departments so colleagues can cover for each other. Your commitment and hard work help make Press Ganey a stronger company and a great place to work!
      4.0
      May 13, 2015

      On the rise

      Manager, it
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company that is growing - both in market and culturally, lots of opportunities, open leadership, good communication

      Cons

      Change, change, change. There are many growing pains as the company works to adapt to changes in the market and maintain leadership in the industry.

      avatar
      Press Ganey Response
      11y
      Thanks for writing a review. We'll continue to communicate the company's vision, especially since we continue to adapt to the constant changes going on within the industry. Keep those innovative ideas coming!
      3.0
      May 6, 2015

      Lacked Integrity, Middle Managers and Below were awesome, though.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very open culture of sharing best practices, teamwork, and fail/succeed together. No one was ever afraid to ask another team member for help and internal training was excellent. Flexibility in working from home, big budget for making things happen. Well managed at the middle and high-middle levels.

      Cons

      Senior leadership cut most good efforts off at the knees; did not protect relationship with clients when making business decisions; failed at integrating new companies and products as they were acquired. When the new CEO came on, a mass exodus of employees occurred because the company changed so much for the worse.

      avatar
      Press Ganey Response
      11y
      Thanks for taking time to share your feedback. I agree that one of our organization's strengths is our culture of collaboration and education, and we need to ensure we embrace acquired companies and products into that culture. As our company has grown significantly over the last few years, we have experienced a few growing pains. Our executive team has provided a clear vision of where the company is headed and made tough strategic decisions to ensure long-term viability, and not everyone has agreed with those decisions. We wish you success with your next opportunity.
      Viewing 703 - 705 of 812 Reviews
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      Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.