Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 72 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 46 reviews)); "Allowed me to work from home often." ((in 32 reviews)); "Great team and cross" ((in 31 reviews)); "Great work life balance for the most part" ((in 24 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"We had been asking senior leadership for clarification on our roles for over six months." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 24 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "Layoffs occur, but always room to hire newly created Senior Vice President positions" ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (812 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

5.0

May 1, 2015

Great company to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to move up within the company and within departments Great Benefits Great Management Team Pres Ganey Empowers you to succeed if you are willing to put the work in

Cons

Potential for long or weekend hours at times although this is rare and usually project based.

Press Ganey Response

11y

Thanks for your feedback. I hope that Press Ganey continues to challenge you and present opportunities this year as we continue our mission to help clients reduce patient suffering. We appreciate your hard work and commitment to our success!

5.0

Apr 26, 2015

Awesome Professional Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely strategic company, constantly innovating ideas and products. Clinical leadership is unmatched in the industry. Incredible clients who want to partner to change the patient experience. Best benefits I have had in years. Great, smart people to work with. Love going to work every day!

Cons

I don't have any - I truly enjoy the leaders, clients and my colleagues!

Press Ganey Response

11y

Thanks for your thoughtful review. It's great to hear your enthusiasm and commitment to our mission. We'll continue to communicate the company's vision to ensure everyone is on the same page and collaborating to help clients improve the patient experience. We appreciate your contributions!

5.0

Apr 17, 2015

I support the Press Ganey frontline associates

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very entrepreneurial company Senior leadership is very bright, engaged with clients, and understands this industry Client-focused organization Great pay and benefits A lot of reinvestment back into the business to improve client value realization

Cons

We work very hard (long hours and occassional weekends)

Viewing 706 - 708 of 812 Reviews

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Jobs at Press Ganey

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for!

Awesome Professional Experience

I support the Press Ganey frontline associates

Top companies for "Compensation and Benefits" near you

Jobs at Press Ganey