Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 72 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 46 reviews)); "Allowed me to work from home often." ((in 32 reviews)); "Great team and cross" ((in 31 reviews)); "Great work life balance for the most part" ((in 24 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"We had been asking senior leadership for clarification on our roles for over six months." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 24 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "Layoffs occur, but always room to hire newly created Senior Vice President positions" ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

812 reviews

2.0

Apr 10, 2015

Glass Door Profile has to be Managed Says A Lot

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There were many great individual who went on to do many great things post Press Ganey. Careers were made both with the organization and outside of the organization.

Cons

Although I had left, once the culture began to head south in terms of employee satisfaction. There has been significant employee turn over in the past 4-5 year. Most of the original employee have left. The management team that has been in place has turned over numerous times in 5 years but company is still profitable spit themselves. The fact that Glass Door reviews needs to be actively managed and most of the reviews that are positive are posted by individuals seeking to increase the Glass Door scores as it was abysmal a few years back.

Press Ganey Response

11y

Thanks for your feedback. I'm sorry that you felt the company culture has declined. As our company has grown significantly over the last few years, we have experienced a few growing pains. Our executive team has provided solid leadership and a clear vision of where the company is headed, and not everyone has agreed with that direction. We have an amazing team throughout the country and continue to support the local community of South Bend where Press Ganey was founded. In fact, in Fall of 2014 we opened a new phone center and worked on many facility improvements within our existing space. As far as our Glassdoor ratings are concerned, we have seen highs and lows over the years, and decided to partner with Glassdoor in order to better highlight who we are and what we do. If you scroll through our reviews, you'll see a mix of positive and negative feedback, both from current and former employees.

2.0

Apr 4, 2015

There are better companies to find work.

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Company aims to change healthcare experience Working from home

Cons

Poor management Lack of transparency Sub-par pay and benefits

Press Ganey Response

11y

I’m sorry to hear that you didn't have a good experience at Press Ganey. We appreciate your review and wish you success with your next opportunity. I’d like to clarify a few points included in your review. Press Ganey provides bonuses annually to recognize associates. Bonuses are discretionary and awarded based on company performance, as well as individual performance and achievement of objectives. Our benefit package is reviewed annually to ensure each component meets or exceeds industry standards, and new programs are added based on that review as well as employee feedback. This year we are working to partner with managers to improve our employee recognition program and ensure they have the tools needed to be successful in this critical area.

4.0

Mar 26, 2015

I've been with Press Ganey since 2000 and it is only my second place of employment. I enjoy the people and the atmospher

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The flexibility and goals surrounding the company.

Cons

There is a lack of togetherness and teamwork but it is something that is being worked towards.

Viewing 709 - 711 of 812 Reviews

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Glass Door Profile has to be Managed Says A Lot

There are better companies to find work.

I've been with Press Ganey since 2000 and it is only my second place of employment. I enjoy the people and the atmospher

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