Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 73 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Flexibility and being able to work from home." ((in 36 reviews)); "Great team and cross" ((in 30 reviews)); "Good work/life balance" ((in 26 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 34 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 26 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 12 reviews)); "The mismanaged acquisitions, last year’s reorganization and this year’s layoffs have doomed Press Ganey." ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (812 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

5.0

May 28, 2015

Senior Executive Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture Teamwork Caring Environment Passion about what we do Thriving organization

Cons

None -- I love everything about my job and the people with whom I work

Press Ganey Response

10y

Thanks for taking the time to write a review. It's wonderful to hear that you've had such a positive experience working at Press Ganey!

4.0

May 14, 2015

General

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility. Committed to improving the patient experience. A lot of expertise within the company.

Cons

Very very long hours. Typically have to deal with work even if you're on vacation.

Press Ganey Response

11y

Thank you for your review. We know everyone deserves a relaxing break after working very hard throughout the year, so we'll continue to identify opportunities for cross-training within departments so colleagues can cover for each other. Your commitment and hard work help make Press Ganey a stronger company and a great place to work!

4.0

May 13, 2015

On the rise

Manager, it

Recommend

CEO approval

Business Outlook

Pros

Company that is growing - both in market and culturally, lots of opportunities, open leadership, good communication

Cons

Change, change, change. There are many growing pains as the company works to adapt to changes in the market and maintain leadership in the industry.

Press Ganey Response

11y

Thanks for writing a review. We'll continue to communicate the company's vision, especially since we continue to adapt to the constant changes going on within the industry. Keep those innovative ideas coming!

Viewing 712 - 714 of 812 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Senior Executive Assistant

General

On the rise

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Jobs at Press Ganey