Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 74 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Good benefits, time off, work from home" ((in 33 reviews)); "Good work/life balance" ((in 22 reviews)); "Colleagues in my business unit are great" ((in 22 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 20 reviews)); "Upper management is disconnected from reality." ((in 15 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "The mismanaged acquisitions, last year’s reorganization and this year’s layoffs have doomed Press Ganey." ((in 8 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

2.0

Jan 19, 2025

worse and worse and worse

Telephone interviewer

Recommend

CEO approval

Business Outlook

Pros

Work schedules are flexible. Good pay for new hires only.

Cons

So many cons. Low pay, corrupt company, they belittle people, make fun of how you talk, yet hire all races, They change rules every other day. Expects too much of employees off the clock, because they don't want to have meetings, which they need, because their upper management don't have the knowledge nor competency to even be a manager, and do not know what they are doing. My pet peeve is their sups, trying to speak English and does speak well, but does not know the meaning of the words they are using. Company is a big let down. Promotions are done by favortism, not by knowledge or earning the promotions. Not good.

1.0

Jan 16, 2025

Sinking Fast

Operations

Recommend

CEO approval

Business Outlook

Pros

Still some good people to work with but people are running for the hills

Cons

Zero senior leadership. They are complete clueless of the day to day and how bad things are regardless of how many awful engagement surveys are completed telling them as much. Awful acquisitions with zero migrations have resources running multiple platforms, burning them out. They continue to hire near 7 figure “thought leaders” while backfills for must have workers are slowly, if at all, approved adding even more work to those supporting multiple platforms. CEO has a friends and family plan hiring people who literally just have a high level salary. List goes on and on and the titanic is sinking while the C-suite are back slapping each other thinking they’re doing great. The company is designed to sell, not to succeed.

3.0

Jan 14, 2025

Moving toward AI and client self-service

Managing director

Recommend

CEO approval

Business Outlook

Pros

Sincerely nice co-workers up to mid-management

Cons

C-suite and ownership has a vision to leverage big data with survey data, but no realistic plan to produce what they are selling.

Viewing 70 - 72 of 812 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

worse and worse and worse

Sinking Fast

Moving toward AI and client self-service

Top companies for "Compensation and Benefits" near you

Jobs at Press Ganey