Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 73 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Flexibility and being able to work from home." ((in 36 reviews)); "Great team and cross" ((in 30 reviews)); "Good work/life balance" ((in 26 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 34 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 26 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 12 reviews)); "The mismanaged acquisitions, last year’s reorganization and this year’s layoffs have doomed Press Ganey." ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

4.0

Dec 11, 2014

Really is a great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with Press Ganey over 10 years, through the ups and downs that all companies have, and I have always been impressed with how our staff bands together and always comes out on top. I feel that Press Ganey has become my second family. I know that people here care about me, and want me to succeed. In my time with PG I have been promoted 5 times, and have been able to grow in my career, and I see I have many more opportunities ahead. Along with being able to grow I am constantly challenged. Every day is different, and I find the change and the challenges thrown my way exciting and makes me look forward to coming to work every day.

Cons

Like any growing company, we have hurdles to over come and our ups and downs. It is how we handle and get through the hard times that make us successful. I know leadership would like to promote everyone and give everyone an opportunity to grow in their careers, but that takes time.

Press Ganey Response

11y

Thank you for your thoughtful response. I'm glad to hear you have enjoyed a successful career with Press Ganey.

5.0

Nov 24, 2014

Amazing opportunities at an industry thought leader

Operations

Recommend

CEO approval

Business Outlook

Pros

The people at Press Ganey are amazing. They are highly motivated, passionate about our clients, and focused on bringing about positive change in the health care industry. The culture promotes teamwork and there is always a positive, highly charged energy in every office.

Cons

The pace of work is very fast, which can prove challenging, as Press Ganey looks to shape the future of the patient experience in health care.

5.0

Nov 24, 2014

A great, innovative company to work for, who puts the patients at the center of the mission.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Our senior executive team is extremely involved with our clients, and they are investing in the right places to ensure that we are positioned at the market leader. Since Pat Ryan has joined Press Ganey, we have solidified our thought leadership, and have clarified our mission - which is to partner with health care organizations to improve the patient experience. The pay is great, the work is meaningful, and we have fun while we are doing it.

Cons

There is a strong focus on the bottom line. We have to justify all expenses - which is a good thing, but it means there is some red tape to jump through.

Viewing 718 - 720 of 812 Reviews

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Jobs at Press Ganey

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

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Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Really is a great company

Amazing opportunities at an industry thought leader

A great, innovative company to work for, who puts the patients at the center of the mission.

Top companies for "Compensation and Benefits" near you

Jobs at Press Ganey