Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 72 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 46 reviews)); "Allowed me to work from home often." ((in 32 reviews)); "Great team and cross" ((in 31 reviews)); "Great work life balance for the most part" ((in 24 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"We had been asking senior leadership for clarification on our roles for over six months." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 24 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "Layoffs occur, but always room to hire newly created Senior Vice President positions" ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (812 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

1.0

Feb 28, 2013

Former IT employee

It employee

Recommend

CEO approval

Business Outlook

Pros

Was a great company to work for. Had a great culture of innovation, collaboration and team spirit. It trusted the workers and valued them. The teams themselves were wonderful to work with.

Cons

After recent change in management, there has been constant change or lack of direction would be more accurate. This has resulted in high level of attrition. While I hung on as much as I could, it was pointless to stay put without there being a team anymore. Most managerial decisions have been puzzling at best.

1.0

Nov 1, 2011

Very high turnaround and no advancement. Was told not to mention advancement in my interview.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Dresscode is casual and there are some nice coworkers

Cons

no advancement, no respect, horrible communication, favoritism, raises are a joke and since they have changed leadership they have fired pretty much their entire workforce and replaced it. The pay seems ok when you start and then you end up bascially working 3 jobs in one position.

2.0

Aug 7, 2025

Compensation is low, and internal promotions or salary increases are limited

Project manager

Recommend

CEO approval

Business Outlook

Pros

One positive aspect of the company is the collaborative and supportive team environment. Colleagues are generally helpful, approachable, and willing to share knowledge, which creates a strong sense of camaraderie across departments. The work itself can be meaningful and offers the chance to build valuable skills, especially for those early in their careers. In many cases, managers are understanding but not very flexible when it comes to work-life balance and being always available for clients

Cons

The compensation at this company is notably below industry standards and doesn’t keep up with inflation, which over time becomes discouraging for employees, and hence no one stays longer than 2 years Unlimited PTO- The company advertises unlimited PTO, but in practice, it's often discouraged or difficult to take without feeling guilty. There’s an unspoken expectation to always be available Internal salary growth is limited, with no opportunities for advancement or raises, even for high performers While the day-to-day work may be fulfilling for some, the long-term outlook in terms of financial growth and career development is not promising at all making it a difficult place to envision a future

Viewing 139 - 141 of 812 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Senior Client Support Analyst

United States

View job

Employee Experience (EX) Advisor - Healthcare

Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Former IT employee

Very high turnaround and no advancement. Was told not to mention advancement in my interview.

Compensation is low, and internal promotions or salary increases are limited

Top companies for "Compensation and Benefits" near you

Jobs at Press Ganey