Press Ganey reviews

3.3

56% would recommend to a friend

(812 total reviews)
avatar

Patrick T. Ryan

51% approve of CEO

48% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
2.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO. - Remote work if you don't live near an office (hybrid model if you do). - Autonomy to get work done without a lot of micro-management if you are in the right department. - A lot of good people at the organization doing great work despite an uncertain future.

Cons

Company is being acquired by Qualtrics/Silver Lake. There is a lot of uncertainty around the future, causing a significant drop in morale since the announcement late last year. Most people are scared of losing their jobs once the acquisition is complete, and since it is still under federal review, leadership has given next to no information on what any of those changes will look like, or any departments/products will be impacted. They talk of "synergies" between the companies, which sounds like a nice thing, but is really just a buzz word to say that Qualtrics/Silver Lake is going to fire a lot of people once everything is finalized to save money for their rich, evil private equity overlords. Qualtrics boasts AI in everything they do, so like most other white collar technology companies right now, trying to find ways to make themselves and the majority of their workers obsolete to save a few bucks all with the guise of improving client experience.

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

Viewing 13 - 15 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.