Press Ganey reviews

3.3

56% would recommend to a friend

(812 total reviews)
avatar

Patrick T. Ryan

51% approve of CEO

48% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
4.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The company encourages taking PTO time and sets reasonable goals for its employees.

Cons

The company offers very marginal year-to-year raises. Bonuses are almost never fully paid out. Upward mobility is tough.

4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Middle managers share with transparency changes in the team and are always open to hearing feedback. They respect boundaries and help your grow.

Cons

I am still trying to discover them, but people seem to say the pay is not the best as you progress.

2.0
Feb 22, 2026

Over-Promised and Under-Delivered

Recommend
CEO approval
Business Outlook

Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

Viewing 10 - 12 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.